43 results found

1. Testing Alerts

   Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.

   8 votes

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   0 comments  ·  Budgets & Alerts  ·  Delete…  ·  Admin →
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2. Single Email Login for Multiple Domains in DoIT Console

   Hello Bonjour dear Product Team,

   I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.

   Issue Summary:
   Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.

   Desired Outcome:
   We propose the implementation of a feature that allows a single email address to be used for logging into multiple domains within the DoIT console.
   This feature should provide the following capabilities:
   - A unified login experience that grants access to all associated domains without the need to log out and switch accounts.
   - The ability to seamlessly navigate between different domains from a central dashboard, improving the efficiency of cloud management tasks.
   - Enhanced user permission controls to ensure that access to each domain is properly governed and aligned with organisational policies.

   Suggested Solutions:
   - Develop a multi-domain access system that links multiple domains to a single user profile, based on the user's email address.
   - Introduce a domain switcher within the user interface that allows users to toggle between domains they have access to without logging out.
   - Implement robust access controls that allow administrators to define and manage the level of access each user has for each domain.

   Impact:
   The introduction of a single email login for multiple domains would significantly improve the user experience for teams managing complex cloud environments. It would streamline the navigation process within the Navigator/DoIT console, reduce the time spent on administrative login tasks, and encourage wider adoption of the tool.

   This feature is particularly critical for organisations with centralised cloud management teams responsible for multiple business units. By simplifying the login process, we can enhance productivity and ensure that their cloud management efforts are more cohesive and efficient.

   I strongly believe that this enhancement aligns with DoIT's goal of simplifying cloud management and would be a valuable addition to our Navigator.

   Hello Bonjour dear Product Team,

   I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.

   Issue Summary:
   Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.

   Desired Outcome:
   We propose the implementation of a feature… more

   10 votes

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   Future Consideration  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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3. Super Admin Role or Managerial Hierarchy for Reports and Dashboards Management

   Dear Product Team,

   I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
   I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

   Issue Summary:
   Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as well as the ability to maintain consistency and accuracy across our customers teams' work.

   What is expected:
   I would like to see the implementation of a Super Admin role or a managerial hierarchy system that would allow managers to have control over their team's reports, dashboards, and alerts (or attributions... everything!).
   This role or system should enable the following functionalities:
   - View all reports, dashboards, and alerts created by team members.
   - Edit or modify these items to ensure they align with team standards and objectives.
   - Manage access permissions for team members to streamline workflow and collaboration.
   - Have an overview of team activity and performance metrics in one centralised location.

   Suggested Solutions:
   - Introduce a Super Admin role with elevated permissions to manage all team-related content.
   and/or
   - Develop an organisational hierarchy feature that mirrors the company's structure, allowing managers to have administrative control over their direct reports' content.

   Impact:
   The addition of this feature would significantly improve the efficiency of our customers' engineering management processes. It would allow for better alignment of team activities, more effective knowledge sharing, and quicker response times to necessary changes in their testing and assessment strategies.

   I believe that many other organisations using would also benefit from this enhanced level of control and oversight.

   Merci :)

   Dear Product Team,

   I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
   I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

   Issue Summary:
   Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as… more

   7 votes

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   Future Consideration  ·  2 comments  ·  Users & Roles  ·  Delete…  ·  Admin →
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4. Summary of my Alerts Configuration

   Hi Team,

   would it be possible to have a summary in plain english of what is the expectations for my Alerts setup? Ideally a feature that looks at my Alerts configurations (both Budgets and Cost Alerts) and describes in plain english that I should receive an email when X happens, Y happens, etc. in a single pane of glass. It would be great to set expectations and avoid misconfigurations of customer alerts

   4 votes

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   0 comments  ·  Budgets & Alerts  ·  Delete…  ·  Admin →
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5. Enhanced Multi-org Email Notification Management

   Hello Product Team,

   I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

   Issue Summary:
   Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

   What is expected :
   We would like a feature that allows us to manage email notifications for each subsidiary independently, ensuring that each organisation receives only the notifications intended for them, without any leakage of information to other subsidiaries.

   Suggested Solutions:
   Implement a way to segregate email notifications at the root level based on the subsidiary.
   Provide a dashboard or tool within the DoIT console that allows for granular control of notification settings for multiple organisations.

   Impact:
   This issue is causing significant concern within our org, as it affects our ability to maintain confidentiality and proper governance across our subsidiaries. It is imperative that we find a solution to manage these notifications effectively and securely.

   Merci :)

   Hello Product Team,

   I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

   Issue Summary:
   Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

   What is expected :
   We would like a feature that… more

   7 votes

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   Discovery  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Could we create one 'all in' invoice for DoiT Services and Products? I.e. including DoiT Navigator and Solve + Cloud usage.

   All in invoice instead of separate invoices for cloud usage + Navigator.

   3 votes

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   1 comment  ·  Billing & Invoicing  ·  Delete…  ·  Admin →
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7. Bulk Report Management in DoIT Console

   Salut la Product Team,

   I am writing to request an enhancement to the DoIT console that would streamline the process of managing reports within dashboards.

   Issue Summary:
   At present, the DoIT console requires users to add reports to dashboards individually. This process can be time-consuming and cumbersome, especially for users who need to manage a large number of reports across various dashboards.

   Desired Outcome:
   I would like to see the introduction of a feature that allows users to add reports to dashboards in bulk, similar to how permissions and labels are currently managed within the console.
   This feature should enable the following:
   - The ability to select multiple reports from a list and add them to a dashboard in a single action.
   - The option to manage report lists, including creating, editing, and deleting lists of reports for different purposes or teams.
   - The capability to apply changes to multiple dashboards simultaneously, such as adding a set of reports to several dashboards at once.

   Suggested Solutions:
   - Implement a checkbox system next to each report in the report management view, allowing users to select multiple reports.
   - Add a "Manage Lists" option where users can create named lists of reports and curate the contents of each list.
   - Introduce a "Bulk Actions" menu (exactly as you can manage the permissions) that provides options to add selected reports to dashboards, remove them, or update their settings in bulk.

   Impact:
   The ability to manage reports in bulk would save users a significant amount of time and effort (please), particularly for those who oversee complex dashboard configurations. It would also reduce the potential for errors that can occur when adding reports individually and improve the overall user experience of the DoIT console.

   This feature would be especially beneficial for orgs with large cloud environments where dashboards are super useful for monitoring and managing cloud resources/costs.

   Merci :)

   Salut la Product Team,

   I am writing to request an enhancement to the DoIT console that would streamline the process of managing reports within dashboards.

   Issue Summary:
   At present, the DoIT console requires users to add reports to dashboards individually. This process can be time-consuming and cumbersome, especially for users who need to manage a large number of reports across various dashboards.

   Desired Outcome:
   I would like to see the introduction of a feature that allows users to add reports to dashboards in bulk, similar to how permissions and labels are currently managed within the console.
   This feature should enable… more

   6 votes

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   0 comments  ·  Dashboards & Lenses  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminRyan Sosin (Principal Product Manager, DoiT) responded

   This is a great idea. We are considering various designs and ways to solve this with our current tools.

8. Enhanced cost savings Insights and effort matrix integration

   Hello la Product Team,

   It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

   Feature => Cost savings evaluation tool:
   It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
   The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
   The output should clearly indicate the monetary value associated with each recommendation to prioritise actions based on potential cost savings ($$$$).

   Effort matrix integration:
   You should integrate an effort matrix that positions recommendations within a framework that compares the required effort against the anticipated benefits.
   The matrix should include an estimated cost savings metric to visualise the trade-off between effort and financial gain.
   or
   Develop a metric or scoring system (e.g a difficulty level from 1 to 10) to quantify the effort required for each recommendation.

   FinOps cultural adoption:
   Enhance the insight feature to promote the FinOps way of thinking, incorporating appropriate terminology and concepts.
   Tailor communication within the tool to effectively address different personas, ensuring that the messaging resonates with their specific interests and triggers the identification of needs.

   User impact:
   This feature will empower customers to make well-informed decisions by providing a clear understanding of the cost saving potential and the effort required to achieve those savings. It will also facilitate a deeper engagement with the FinOps culture, leading to more strategic and efficient financial management within their organisations.

   Additional notes:
   The feature should be user friendly and accessible to individuals with varying levels of financial expertise.
   Consideration should be given to how this tool can integrate with existing insight feature and analysis workflows.

   Merci !

   Hello la Product Team,

   It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

   Feature => Cost savings evaluation tool:
   It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
   The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
   The output should clearly indicate the monetary value associated… more

   5 votes

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9. Stop Cost Anomaly False Positives

   The customer reports that there is something wrong with the cost anomaly tool, and that they are receiving false alarms every day.
   Because of this and the alert fatigue they plan to disregard Cost Anomalies moving forward, despite getting a lot of value from it in the past.

   5 votes

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   0 comments  ·  Cost Anomalies  ·  Delete…  ·  Admin →
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   Discovery  ·  AdminGaurav Juneja (Senior Product Manager, DoiT) responded

   
   

10. Option to Add in Taxes to Budgets

    Additionally, the DoiT budget report doesn't include taxes, while our AWS budget does. Could it be possible to customize the configuration to include taxes in the budget cost?

    4 votes

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    0 comments  ·  Budgets & Alerts  ·  Delete…  ·  Admin →
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11. Include More Information in Budget Alert Notifications

    We have set up Budgets in the DoiT console, and unfortunately, the alert notification isn't as complete as the existing AWS Budget with a breakdown of services.
    DoiT requires logging into the Console to view Budget Details, which is not that user-friendly for the following reasons:
    - The recipient requires access to the DoiT console.
    - To view the service breakdown, it requires investigating the budget and generating the report to view the usage breakdown.

    4 votes

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12. Getting Started Office Hours Notification Banner

    Hi Product Team - We have an underutilized offering in Navigator that all customers have access to. We are seeking a way to drive more registrations to the DoiT CSM Getting Started and Office Hours webinars in Livestorm.

    2 votes

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13. Understand EDP Savings in Console

    Customer would like to see the cost before and after EDP in Navigator reports so they can accurately report on their savings.

    4 votes

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    Discovery  ·  0 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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14. Persist Invoice buckets configuration historically

    Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    2 votes

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15. Feature request for BQ Lens

    Upon reviewing our usage statistics, we have noticed that there are numerous tables within our BigQuery environment that have been inactive for an extended period, some dating back more than three months. These unused tables are not only occupying valuable storage space but also incurring unnecessary costs for our organization.
    To address this issue proactively, we would like to explore the possibility of setting up a system where your team sends us periodic reminder emails whenever they identify tables that have been inactive for more than three months. This would enable us to review and determine whether these tables are still needed for our business operations. If not, we can take appropriate actions to archive or delete them, thus optimizing our BigQuery usage and reducing costs.

    Upon reviewing our usage statistics, we have noticed that there are numerous tables within our BigQuery environment that have been inactive for an extended period, some dating back more than three months. These unused tables are not only occupying valuable storage space but also incurring unnecessary costs for our organization.
    To address this issue proactively, we would like to explore the possibility of setting up a system where your team sends us periodic reminder emails whenever they identify tables that have been inactive for more than three months. This would enable us to review and determine whether these tables are… more

    4 votes

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    Discovery  ·  0 comments  ·  BigQuery Lens  ·  Delete…  ·  Admin →
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16. Default Sharing Settings

    They would like the ability to set default sharing settings for all of their Cloud analytics reports. For instance they would want to have have view-only sharing settings be the default for all user-created custom reports.

    3 votes

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    Gathering More Feedback  ·  0 comments  ·  Users & Roles  ·  Delete…  ·  Admin →
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17. Use Organizations to manage reports

    Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.

    1 vote

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18. Option to remove overdue invoices banner

    When a customer has overdue invoices, Navigator shows a top banner with a warning to all signed-in users: "Overdue and outstanding invoices - We are unable to renew your Cloud subscription. Please pay overdue invoices or you may not be able to use these services."

    A customer that has that banner while working with DoiT's teams to resolve the payment issue (transfers applied incorrectly to invoices, nothing overdue) suggested that the banner shouldn't be shown to all users or should be made configurable as it raises unnecessary repeated questions for them internally.

    2 votes

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19. Support Cloud Carbon Footprint Reporting

    New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.

    3 votes

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20. Dashboard Templates

    Similar to Report Templates, customer would like to be able to create Dashboard templates. This would allow new teams to be able to quickly create dashboards that leadership has deemed to be related to KPIs.

    3 votes

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