Enable Reporting for large amount of data (ENT suitable)
Hello Team,
a large customer would like to be able to run analytics for large amount of data utilizing the complexity of Attributions Groups (with over 8 Attributions) while adding extra granularity on Label, Service, Account levels.
Currently reporting struggles whenever the above use cases are being run - resulting in error messages and long running load times. It would be important to enable this complexity to fit the need of larger customers with more complex business structures.
Kind Regards,
AdminKinga Tegdesova
(Admin, DoiT)
shared this idea
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Hello Team,
The customer tend to find some of the error messages unclear when facing product limitations.
Whenever the customer runs a heavy analytical report with complexity on Attribution Groups for example, the following error message shows:
'' we could not build your report due to a problem with our infrastructure. Our technical staff have been notified and will be looking into this with the upmost urgency''
This occurs when the customer is running heavy reports with great complexity and it does not seem to be caused by temporary technical issue.
The customer would like to see a more accurate error message, which would provide relevant information/next step on 'the need of adjusting report complexity' to achieve some results.
The current error message leaves the customer without guidance evoking the sensation that this issue will be fixed in a short time by the technical team.
Kind Regards,