Proactive Cloud Service Notifications
(from https://doitintl.slack.com/archives/C010V5SE3T5/p1719243088837389)
A service/feature designed to proactively notify customers about important updates and news related to their specific cloud services: this could include notifications about service advisories (such as deprecations, price or limit changes), breaking changes, training opportunities, and other critical information. The notifications would be filtered based on the services the customer uses and may require customer acknowledgment for important updates, similar to what we have on “Insights” or “Cloud Incidents”.
This could serve as a communication distribution tool for CEP101.
Alfredo Prada Giorgi
shared this idea
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Nir Maayan commented
Agree, make us proactively engage with customers and notify them regarding changes is a great idea for a valuable tool