8 results found
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Support for Image Attachments in Ava
Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.
Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…
7 votes -
Single Email Login for Multiple Domains in DoIT Console
Hello Bonjour dear Product Team,
I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.
Issue Summary:
Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.Desired Outcome:
We propose the implementation of a feature…11 votes -
Enhanced cost savings Insights and effort matrix integration
Hello la Product Team,
It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.
Feature => Cost savings evaluation tool:
It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
The output should clearly indicate the monetary value associated…7 votes -
Getting Started Office Hours Notification Banner
Hi Product Team - We have an underutilized offering in Navigator that all customers have access to. We are seeking a way to drive more registrations to the DoiT CSM Getting Started and Office Hours webinars in Livestorm.
3 votes -
Enhanced Multi-org Email Notification Management
Hello Product Team,
I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.
Issue Summary:
Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678What is expected :
We would like a feature that…7 votes -
A "No Project - General Question" in the drop down when making a ticket?
Provide a value in the "project" list when users are requesting support that simply says "No project, general question" or "Project N/A"
1 vote -
Showcase potential Insights savings
Showcase total potential Insights savings for customers who do not have access to the tool due to their current subscription. This should increase customer visibility and help upsell.
1 vote -
Enhanced Access to Granular AWS Cost and Usage Data Summary
Hey la Product Team !
Summary:
Customers require access to granular and raw AWS cost and usage data that mirrors the level of detail found in AWS's Cost and Usage Report (CUR).
The current DoiT console and API provide aggregated data, which lacks some of the required keys present in AWS CUR, such as 'usage start' and 'usage end' dates. Additionally, the inability to fetch the full dataset with a single query
needs to run multiple requests and merging, which is not ideal and raises concerns about potential performance issues.Request details:
Direct access to raw data: provide a method…2 votes
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