12 results found

1. Preview insights to be enabled in "Insights coverage" popup

   On the "Insights coverage" popup (https://share.cleanshot.com/HNdfYdy8) I think it'd help to preview or link to the insights you would get were you to set up the appropriate permissions.

   Whether it be a few examples, or links to our documentation or the cloud providers' that is more specific of the type of insights you'll start getting. Could help in cases with getting a customer to set it up.

   Could be a tooltip or a link somewhere

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Declined  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →

2. Provide self-service 0-day administrative access to AWS MPAs to customers with the `Power User` role.

   As this is quite a recurring topic, especially with our DCI Enterprise customers.

   The idea would be to allow privileged users to access to both AWS programmatic access, and AWS web console access from the assets page.

   Optionally, for specific cases, provide a Doer-eyes-only (CSOS) toggle to deny (default) or allow:
   - cost explorer
   - IAM
   - billing permissions.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  AdminTony (Admin, DoiT) responded

   This is not something we are going to get to.

3. Chat Support for CREs

   Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

   "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  AdminFrancisco (Admin, DoiT) responded

   We don't plan to implement this idea in the next 6 months. However, it has been archived for future consideration.

4. Slack Connect Channel Name

   Please make it possible to rename the slack connect channel.

   The slack channel for notifications was automatically created and added to our organization as a shared slack connect channel. The name of this channel is just our company name, so it is really hard to see that this channel is actually related to doit

   Usually our slack connect channels have the name of both companies so you can immediately see which partner organization the channel belongs to

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Declined  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →

5. Add context to DoiT Insights when using the "Contact Support" button

   It will be very useful for customers and internal teams (CRE/TAM/AM) if we add context (link to original insight, screenshot, insight text, potential saving, project names) when a customer clicks the "Contact Support"

   For example: https://console.doit.com/customers/2Gi0e4pPA3wsfJNOOohW/insights/core/gcs-multi-region-storage

   PS:
   We are missing the governance category in UserVoice

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Declined  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →

6. Add "Contact an Expert" feature to all Lenses

   This is an idea for all lenses

   Add a "Contact an <Lens> Expert" button to all Lenses dashboards that would automatically open a CRE ticket with all relevant context.

   For example the GKE Lens should have a "Contact a GKE Expert)
   This way customers have better experience and quick access to our CRE team

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Declined  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →

7. Generate invoices in different date format

   Finance teams from various organizations may require a different date format on their invoices than the default one.
   Please introduce an option for organizations to select different date formats before an invoice is issued.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  AdminDewey (Admin, DoiT) responded

   This is being rejected due to the amount of time in the queue and number of votes. Happy to reconsider after this has been resubmitted in 3 months from this notice, if this is still a consideration.

8. Region filter on the cloud incidents page

   Customers will generally be interested in cloud incidents specific to the regions they use. It would be helpful if there was an option to include a region-specific filter on the cloud incidents page. This would help to provide more meaningful data.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  AdminRyan Sosin (Principal Product Manager, DoiT) responded

   Cloud incidents are already filtered based on customer regions.

9. Enhanced Access to Granular AWS Cost and Usage Data Summary

   Hey la Product Team !

   Summary:
   Customers require access to granular and raw AWS cost and usage data that mirrors the level of detail found in AWS's Cost and Usage Report (CUR).
   The current DoiT console and API provide aggregated data, which lacks some of the required keys present in AWS CUR, such as 'usage start' and 'usage end' dates. Additionally, the inability to fetch the full dataset with a single query
   needs to run multiple requests and merging, which is not ideal and raises concerns about potential performance issues.

   Request details:
   Direct access to raw data: provide a method for customers to directly access the most granular and raw dataset available within DoiT, similar to AWS CUR, without the need for aggregation or data processing that removes essential keys.

   Single query data retrieval: Enable the retrieval of the full dataset in a single query to avoid the need for multiple requests and data merging.

   Dimension and metric selection: Allow customers to select specific dimensions and metrics for download, as per their internal reporting and analytical tool requirements.

   Performance considerations: Ensure that the method for accessing and downloading data is optimised for performance to handle large datasets without significant delays or issues.

   Use Case:
   The feature would be particularly beneficial for customers like Criteo, who have transitioned to being billed by DoiT instead of AWS directly and are implementing FinOps practices that require detailed data analysis.

   Impact:
   This feature would empower customers with precise data for cost management and optimisation, aligning with advanced FinOps practices and internal BI tool integration.

   Merci :)

   Hey la Product Team !

   Summary:
   Customers require access to granular and raw AWS cost and usage data that mirrors the level of detail found in AWS's Cost and Usage Report (CUR).
   The current DoiT console and API provide aggregated data, which lacks some of the required keys present in AWS CUR, such as 'usage start' and 'usage end' dates. Additionally, the inability to fetch the full dataset with a single query
   needs to run multiple requests and merging, which is not ideal and raises concerns about potential performance issues.

   Request details:
   Direct access to raw data: provide a method… more

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Delete…  ·  Admin →
   Declined  ·  AdminGaurav Juneja (Senior Product Manager, DoiT) responded

   Discussed with the customers, this is no longer a gap and current data from DoiT is enough for their analytics.

10. Flexsave for Elasticache and Opensearch
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Declined  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →

11. Integrate Slack with the DoiT console to offer ticket creation from within Slack

    Integrate Slack with the DoiT console to allow customers to submit tickets.

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    Declined  ·  AdminFrancisco (Admin, DoiT) responded

    Hey Julle,

    
    

    We have a similar idea that was declined because we don't plan to work on this in the next 6 months. However, it has been marked for review again for future consideration. Here: http://uservoice.doit.com/forums/963389/suggestions/49320770

    
    

12. Audit log expansion with restoring reports/dashboards

    Ability to restore deleted reports/dashboards.

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Declined  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →