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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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109 results found

  1. Most Google customers do not have BQ export enabled for their direct / other partner billing accounts. The few who do, usually have only the standard BQ export options. Importing historical data makes the Navigator more useful faster and enables customers to compare their better new DoiT pricing with their older pricing. Allow customers to import all types of BQ exports and not just the new detailed schema which most customers do not use.

    17 votes

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  2. Building a MAP Migration tagging tool to assist in directions/ guidance using Ava to identify and tag MAP eligible workloads.

    This would be displayed through a lens or dashboard to showcase - current tagged ARR to date, credits expected and credits received to date. I have sent pictures from a competitors tool that I can showcase. This has been a lead generator for competitors and would be very useful to help customers track their MAP tagged workloads and credits.

    13 votes

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  3. Hello Team, would it be possible to add Sankey Charts to the visualization types for Reports? This would be especially useful when using Invoice Reports

    8 votes

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  4. We think it would be helpful to have an "Understand my Support Costs" dashboard under Billing that would provide a SPOG for all support costs across Solve and PLPS for all Providers

    7 votes

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  5. (from https://doitintl.slack.com/archives/C010V5SE3T5/p1719243088837389)

    A service/feature designed to proactively notify customers about important updates and news related to their specific cloud services: this could include notifications about service advisories (such as deprecations, price or limit changes), breaking changes, training opportunities, and other critical information. The notifications would be filtered based on the services the customer uses and may require customer acknowledgment for important updates, similar to what we have on “Insights” or “Cloud Incidents”.
    This could serve as a communication distribution tool for CEP101.

    8 votes

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  6. Could we split the fixed fee for DCI over multiple underlying entities in the invoice? I.e. 3.5K divided by 2 or more related entities within the same group? Phase 2 would then be dividing the fixed fee pro rato based on the actual cloud usage.

    Many thanks in advance

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Sync AWS Cost Categories to Allocations in DCI.

    4 votes

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  8. This is specific to how AWS RDS specifies the ARN of the instance vs the ARN of the cluster.

    When creating a Report in the console for RDS Aurora the cluster gets an ARN made up not of the cluster name, but of the cluster ID. The cluster ID is not obvious and must be searched in the AWS console or gotten via 2 API calls.
    It would be great if the DoiT console could automatically include the cluster ARN whenever an instance ARN is given, since the storage and backup SKUs (at least) are under the cluster ID ARN…

    4 votes

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  9. Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.

    10 votes

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  10. Google provides a an API to access SKU Groups such as "Standard On-Demand VMs" or "Cloud Storage".

    By having Attributions (and further an overall Attribution Group), we could easily analyse spend based on these. It would be extremely helpful when preparing for GCP Commitments.

    2 votes

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  11. Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…

    7 votes

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    Under Development  ·  1 comment  ·  Other  ·  Admin →
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  12. Hello Team,

    a large customer would like to be able to run analytics for large amount of data utilizing the complexity of Attributions Groups (with over 8 Attributions) while adding extra granularity on Label, Service, Account levels.

    Currently reporting struggles whenever the above use cases are being run - resulting in error messages and long running load times. It would be important to enable this complexity to fit the need of larger customers with more complex business structures.

    Kind Regards,

    4 votes

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  13. Hello Team,

    The customer would like to see their RI Fees broken down through the days of the month. Currently, RI Fee only shows up at the beginning of the month, or on the days where additional reservations happened, however, daily breakdown of those is not available.

    To monitor amortized cost, the customer needs to see quickly how the RI Fee looks like/ day.

    Kind Regards,

    5 votes

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  14. Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    4 votes

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    Discovery  ·  2 comments  ·  Other  ·  Admin →
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  15. 7 votes

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  16. When splitting a shared cost (eg. "Shared Infrastructure" grouping) by other Attributions (eg. "Product 1" and "Product 2"), customer would like to be able to show only part of the result in a report.

    At the moment it is not possible to build a report that combines eg. 30% of "Shared Infrastructure" with "Product 1" and shows the cost of only this. It is only possible to designate a full 100% split of "Shared Infrastructure" and the report must show each Attribution included in the split.

    3 votes

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  17. Hello Team,

    One of the main priorities for the customer is to be able to amortize their reservation costs (OpenSearch) in this case. The customer went through CUR backfill and would like to be able to see those costs amortized.

    Currently this is not supported, and they will only be able to use amortized cost reporting going forward on their new data.

    The ask would be to enable Amortized Cost reporting on historical data, so the customer can benefit from this feature as soon as they get access to it within Navigator regardless the data being a historical backfill.

    Kind…

    4 votes

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  18. Regex within attribution group will minimize the user overhead of adding manually attributions to the attribution group.

    When 10's or 100's of attributions are created with a naming convention (Example: End Customer Name) and all are added to a single attribution group, having a regex in this case will simplify the process of adding those attributions. Instead of manual selection, a single line of Regex will auto select the attributions created but also will automatically add the newly created attributions without the need of user intervention

    3 votes

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  19. Enable Drag & Drop of images / files while opening Support Requests, similar to (for example) Gitlab experience

    2 votes

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  20. Hello Team,

    The customer would like to have the ability to present the K8S costs by rollouts and not only by deployments.

    Currently, the kube-state-metrics doesn't natively export metrics for custom resources (CRDs) in the same way it does for Kubernetes native resources like Pods, Deployments, StatefulSets, etc.

    It would be important to get another layer of granularity that would allow to analyze EKS costs based on rollouts.

    2 votes

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    0 comments  ·  Kubernetes  ·  Admin →
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