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DoiT Cloud Intelligence

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63 results found

  1. Adjust the AWS "Cost by Service" visualization to reflect Net Cost.

    Currently, private rate discounts are appearing as negative line items; these should be factored into the service totals so the graphs display the actual spend after all discounts have been applied.

    11 votes

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  2. I want to schedule a Workshop with CREs, included with my DCI subscription, I should not have to go through the headache of a long contract process to get started.

    When I go to Request a Workshop, I should be presented with Terms and Conditions so that we agree to the necessary customer, delivery and timeline expectations and acknowledge them.

    Once I have agreed to the Workshop terms and conditions, my request should go directly to a CRE, not my account manager.

    25 votes

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    In Progress  ·  1 comment  ·  Other  ·  Admin →
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  3. To help us with our internal accounting and payment processes, we kindly ask that all invoices clearly state the period covered by the billed services. This applies to invoices related to AWS Marketplace where there can be upfront payments for longer time periods (more than a month).
    For example if we pay a service upfront every quarter via AWS Marketplace, then we need to see the relevant period covered on the invoice, to properly accrue for the service. See image attached for example. Even though the invoice is for April, the payment relates to a service that covers from April…

    17 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  4. On the insights detail pages, it would be nice to have a column for the account alias in the table. So I can see [Redacted Account Name] instead of just [Redacted Account Number].

    6 votes

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    0 comments  ·  Insights  ·  Admin →
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    Thanks for this idea! We've already had this in mind and this feedback helps us prioritize it – we will implement this within the next few weeks.

  5. We have the ability for DoiT to assume roles of users in an Organization.

    A customer wants to be able to assume the roles of users, so they can see what their user is seeing.

    Cloudhealth is able to do this.

    11 votes

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  6. When creating a node, the amount of options might be overwhelming, especially if the customer doesn't know exactly their intent. If we add a search box that returns the actions for each box, it would help the customer discovery in cloudflow capabilities.

    1 vote

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    1 comment  ·  CloudFlow  ·  Admin →
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  7. Support integration of Statsig cost, just like databricks, mongo and other 3rd parties.
    Statsig is quite expensive and usage base so cost visibility, monitoring and alerting in a single pane is valuable

    2 votes

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  8. Integrating data from EKS agents into Cloud Diagrams. This enhancement would enable us to display private EKS clusters that are not visible through standard AWS APIs, and allow us to show performance, health, and configuration data directly within the diagram view.

    Benefits:
    * Improved visibility into private and internal EKS clusters, which are currently not represented in diagrams
    * Real-time performance metrics (CPU, memory, pod utilization, etc.) can help platform teams identify issues more quickly
    * Health status indicators for clusters, nodes, and workloads directly in the diagram improve troubleshooting and monitoring workflows
    * Enhanced context for security and cost…

    13 votes

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  9. There are cases when customers need to jump to previous months in their Budgets dashboard so they can check the percentage or any other data related to their budget. At the moment, only current month is shown on the dashboard. Please allow for an option to easily jump to previous months for quick inspection.

    4 votes

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  10. When Absolute or Percentage Change is selected for a report, an option to apply the Heatmap to only those columns should be available.

    Current behavior applies heatmap logic and color coding to every value present in the table, making it impossible to quickly identify cost drivers or savings by these change values.

    2 votes

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  11. There is a dropdown option in the DoiT Console called “Partner Led Premium Support - Cancellation Request”. This currently routes the ticket to PSS. This should instead route the ticket to the zendesk group “AWS/GCP Support level questions”
    Impact: Today sales reps have to submit a getdoer and apply the support level macro so it’s routed to the team. This creates more work for the reps if there is already an option in the console

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. fields:
    start date
    end date
    vcpu hours #
    unit price $
    Because we can't bill PS through the console, finance wants a notification of every Perfectscale agreement that is signed so finance can manually bill them.

    Avalon will need to add more specific details once she knows how invoices are supposed to be automated through this system.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Currently when you upload a contract to the console, you can only upload one document. This request is to allow multiple documents (at least two) so that when there is an amendment, that document can be included in the contract set.
    This would be applicable for both customer contracts & vendor contracts

    Impact: If we upload an amendment, it will overwrite the original contract, so we’ll have no visibility into the original contract.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. There is currently no option to add a discount to an Azure contract. While we don’t get very many, the current workflow requires manual invoicing until this is resolved.

    1 vote

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  15. Similar to the request to add an auto renewal box for DCI contracts. We would like to add a tick box under AWS/GCP commits for “Contract Auto-Renewal”. When the contract expires, a new OD (On-Demand) contract would be created automatically so an active contract is in place since we’ll continue to bill the customer until they either sign a new contract or terminate.

    This would then prevent customers losing access unnecessarily if renewals are delayed or contracts have been signed with an effective date after the end date of the previous contract, increase customer renewal experience, and alleviate the manual…

    1 vote

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  16. The AWS assets page currently shows all accounts but there is no way of knowing if the account has been closed. We should add the AWS status/state of the account and not show closed accounts in areas like CloudFlow or CloudConnect.

    2 votes

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  17. New Navigation is a little bit confusing. Maybe it's just me but I have a hard times finding what I need. Before everything was in one place (horizontal links in navbar) and now it's hidden behind the menu which feels very heavy and each time I end up looking for the link

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Thank you for your feedback! To mitigate the impact of this change, please note that now you're able to set Favourites in DCI.


    Hovering next to a menu item shows the ability to pin that item in the top bar, for even faster access to the DCI sections most relevant for you.


    Also the new navigation has a "Recently Visited" section as well.


    Looking forward to hearing you how you're finding it

  18. Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should help DoIT mitigate the risks of unused capacity and make Flexsave for RDS/Databases feasible. Ideally, Flexsave for RDS/Databases should work similarly to Flexsave for Compute.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should greatly help DoIT mitigate the risks of unused capacity.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. When using the data views of either percentage change or absolute change, The customer would like to be able to limit those results by both value and/or top/bottom.

    For Example if viewing spend using percentage change, they would like to be able to use the limit result feature to say only show me the accounts that have percentage change 25% or more.

    4 votes

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