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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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54 results found

  1. Hi, Can you create a GCP committed usage discount expiry report?

    21 votes

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    Planned  ·  1 comment  ·  Budgets & Alerts  ·  Admin →
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  2. I want to schedule a Workshop with CREs, included with my DCI subscription, I should not have to go through the headache of a long contract process to get started.

    When I go to Request a Workshop, I should be presented with Terms and Conditions so that we agree to the necessary customer, delivery and timeline expectations and acknowledge them.

    Once I have agreed to the Workshop terms and conditions, my request should go directly to a CRE, not my account manager.

    19 votes

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    Discovery  ·  1 comment  ·  Other  ·  Admin →
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  3. To help us with our internal accounting and payment processes, we kindly ask that all invoices clearly state the period covered by the billed services. This applies to invoices related to AWS Marketplace where there can be upfront payments for longer time periods (more than a month).
    For example if we pay a service upfront every quarter via AWS Marketplace, then we need to see the relevant period covered on the invoice, to properly accrue for the service. See image attached for example. Even though the invoice is for April, the payment relates to a service that covers from April…

    13 votes

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  4. Integrating data from EKS agents into Cloud Diagrams. This enhancement would enable us to display private EKS clusters that are not visible through standard AWS APIs, and allow us to show performance, health, and configuration data directly within the diagram view.

    Benefits:
    * Improved visibility into private and internal EKS clusters, which are currently not represented in diagrams
    * Real-time performance metrics (CPU, memory, pod utilization, etc.) can help platform teams identify issues more quickly
    * Health status indicators for clusters, nodes, and workloads directly in the diagram improve troubleshooting and monitoring workflows
    * Enhanced context for security and cost…

    12 votes

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  5. We have the ability for DoiT to assume roles of users in an Organization.

    A customer wants to be able to assume the roles of users, so they can see what their user is seeing.

    Cloudhealth is able to do this.

    10 votes

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  6. Right now all Marketplace spend is grouped under a single line item on our GCP invoices but some months we have 40%+ of our bill in Marketplace spend. I'd like to be able to see all of the marketplace line items separately on the invoice.

    8 votes

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  7. Enable integration with AWS CloudTrail to fetch near real-time infrastructure change logs. Additionally, by linking each change event to the specific IAM role or user that made the modification, teams gain clearer accountability and traceability.

    User Benefit:
    * Gain near real-time visibility into infrastructure changes
    * Enhance team accountability by identifying which IAM role/user made each change
    * Keep precise audit log that's easy to read and won't miss small transient changes. This will help with compliance and internal governance for enterprise customers

    6 votes

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  8. Ability to embed Cloud Diagrams as a widget within relevant features like CloudFlow, Anomalies and Insights. This would allow customers to visualize infrastructure contextually without switching screens or losing focus on the task at hand.

    The widget should support filtering to only show relevant parts of the diagram, such as affected resources in an anomaly, or impacted resources in CloudFlow, helping users quickly understand the context, relationships, and impact.

    This functionality will improve user experience by:
    * Enhancing cross-feature integration and context sharing
    * Reducing cognitive load during troubleshooting or investigations
    * Improving collaboration and visibility by providing infrastructure context…

    6 votes

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  9. We would like to be able to get alerts either monthly or quarterly alerting us to how we are pacing toward our EDP Commitment. It would be helpful information to allow customers the visibly into potential shortfall that was automatically being sent out.

    6 votes

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  10. 6 votes

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    Future Consideration  ·  1 comment  ·  APIs  ·  Admin →
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  11. Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    5 votes

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    3 comments  ·  Other  ·  Admin →
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  12. I noted that currently, Cloud Diagrams CFN stack needs to be deployed to any account, and does not seem to leverage the org account's Resource Explorer access on all resources. I would think access to that would allow for gathering the info needed to generate a diagram, but perhaps the data are incomplete?

    But if that's possible, then it could also become a standard onboarding product as well (optional) for customers.

    4 votes

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  13. The customer—specifically the person responsible for FinOps—would like the ability to compare specific time periods while excluding everything in between. For example, they want to compare June 2024 vs. June 2025, or Q2 2024 vs. Q2 2025, without including the months in between.

    This is similar to the “this period vs. last month” view we currently offer, but they’re looking for a customizable comparison between non-consecutive timeframes—essentially, a way to isolate and break down specific months or quarters year over year.

    MoM, QoQ, or YoY

    3 votes

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  14. Allow DoiT Anomaly detection users to create and manage threads for the the actions required to triage and resolve anomalies.

    3 votes

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  15. Customers with shared resource accounts that need to be split amongst business units (or some other allocation) need to create allocations for those accounts and then do cost splitting. This can get tedious for large customers.

    Instead of requiring 100% coverage of allocations in order to do cost splitting, allow customers when using an allocation to split by account to re-allocate the costs for shared resources.

    3 votes

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  16. It would be extremely useful to include data on AWS costs in the DoiT billing export table, in addition to the existing data on GCP costs.

    3 votes

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  17. We are a group of companies sharing a common DoIT console space.
    Each company has a unique billing profile. Each company has one or more Google billing accounts associated with its billing profile.
    We need the administrators of each company to be able to view and configure their own invoices, billing profiles, etc., but not those of other companies.
    They currently have administrator privileges and can view and modify the invoices and all settings for all companies. We would like to associate administrator rights with a specific billing profile so that administrators can only view and modify what is linked…

    3 votes

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  18. It would be pretty cool if there was a AI generated weekly cost summary in slack. almost like a FinOps analyst informing everyone. it would include high level summary of costs, top 3 trending up/down services and any potential cost saving measures (potentially contextualised and related to what's going on that week/month.)

    Another one would be a monthly summary (I do this every month), if i could give the LLM some context of how i want to generate the summary. so it's tailored to me.

    e.g. on a monthly basis it's important for me to get top 5 services (trending…

    2 votes

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  19. Is there a way to look at creating a mechanism where sales can make bulk account ownership changes?

    We are currently dependent on scripts to make changes and there are times the urgency doesn't match the availability of engineers.

    Can we either:
    Get access to run the script
    Develop a function in the console that allows us to bulk update
    Allow us to assign account ownership in SFDC and replicate to the console via integrations

    2 votes

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  20. Currently, the Cost Anomaly feature is designed to capture spikes in spend but does not monitor for dips. Similarly, the Alerts feature works on defined thresholds, which is more suitable for catching increases than decreases.

    It would be valuable to have a feature that can detect sudden drops in cost as well, since unexpected decreases can also indicate issues such as:

    Disabled services or resources that should be running

    Failures in data pipelines or workloads

    Gaps in logging/monitoring or data ingestion

    Sudden deletion in data

    Adding anomaly detection for dips would provide a more complete view of cost changes and…

    2 votes

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