115 results found

1. Enable importing Google Cloud billing account historical data both standard and detailed BQ exports.

   Most Google customers do not have BQ export enabled for their direct / other partner billing accounts. The few who do, usually have only the standard BQ export options. Importing historical data makes the Navigator more useful faster and enables customers to compare their better new DoiT pricing with their older pricing. Allow customers to import all types of BQ exports and not just the new detailed schema which most customers do not use.

   29 votes

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   Future Consideration  ·  1 comment  ·  Integrations  ·  Delete…  ·  Admin →
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2. CUD Expiry Report

   Hi, Can you create a GCP committed usage discount expiry report?

   19 votes

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   Planned  ·  1 comment  ·  Budgets & Alerts  ·  Delete…  ·  Admin →
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3. Combine multiple Metrics into one Report

   Hello Team,

   The customer is lacking the functionality to combine multiple Metrics into one report to get overall cost views quicker and easier.

   At the moment, the customer needs to choose one specific Metric, and crate individual reports on that chosen Metric. The only way to get overview information on Savings, Amortized Cost, Amortized Savings. etc. is to bring those individual source reports to a Dashboard.

   Suggestion:

   Allow multiple Metrics to be included when creating a report for a better overview on specific costs. This would help to see all information on a specific Service for example, so all cost and savings aspects can be analyzed in the same place.

   Kind Regards,

   Hello Team,

   The customer is lacking the functionality to combine multiple Metrics into one report to get overall cost views quicker and easier.

   At the moment, the customer needs to choose one specific Metric, and crate individual reports on that chosen Metric. The only way to get overview information on Savings, Amortized Cost, Amortized Savings. etc. is to bring those individual source reports to a Dashboard.

   Suggestion:

   Allow multiple Metrics to be included when creating a report for a better overview on specific costs. This would help to see all information on a specific Service for example, so all cost… more

   12 votes

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   Planned  ·  4 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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4. Support Cloud Carbon Footprint Reporting

   New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.

   11 votes

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   Future Consideration  ·  3 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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5. Testing notifications to verify setup

   Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.

   10 votes

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   Future Consideration  ·  0 comments  ·  Integrations  ·  Delete…  ·  Admin →
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6. Understand EDP Savings in Console

   Customer would like to see the cost before and after EDP in Navigator reports so they can accurately report on their savings.

   9 votes

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   Discovery  ·  0 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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7. Super Admin Role or Managerial Hierarchy for Reports and Dashboards Management

   Dear Product Team,

   I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
   I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

   Issue Summary:
   Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as well as the ability to maintain consistency and accuracy across our customers teams' work.

   What is expected:
   I would like to see the implementation of a Super Admin role or a managerial hierarchy system that would allow managers to have control over their team's reports, dashboards, and alerts (or attributions... everything!).
   This role or system should enable the following functionalities:
   - View all reports, dashboards, and alerts created by team members.
   - Edit or modify these items to ensure they align with team standards and objectives.
   - Manage access permissions for team members to streamline workflow and collaboration.
   - Have an overview of team activity and performance metrics in one centralised location.

   Suggested Solutions:
   - Introduce a Super Admin role with elevated permissions to manage all team-related content.
   and/or
   - Develop an organisational hierarchy feature that mirrors the company's structure, allowing managers to have administrative control over their direct reports' content.

   Impact:
   The addition of this feature would significantly improve the efficiency of our customers' engineering management processes. It would allow for better alignment of team activities, more effective knowledge sharing, and quicker response times to necessary changes in their testing and assessment strategies.

   I believe that many other organisations using would also benefit from this enhanced level of control and oversight.

   Merci :)

   Dear Product Team,

   I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
   I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

   Issue Summary:
   Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as… more

   9 votes

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   Planned  ·  2 comments  ·  Users & Roles  ·  Delete…  ·  Admin →
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8. Sankey Charts for Invoice Reports

   Hello Team, would it be possible to add Sankey Charts to the visualization types for Reports? This would be especially useful when using Invoice Reports

   8 votes

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   Discovery  ·  0 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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9. Support Costs SPOG

   We think it would be helpful to have an "Understand my Support Costs" dashboard under Billing that would provide a SPOG for all support costs across Solve and PLPS for all Providers

   8 votes

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   Future Consideration  ·  0 comments  ·  Billing & Invoicing  ·  Delete…  ·  Admin →
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10. Sync AWS Cost Categories

    Sync AWS Cost Categories to Allocations in DCI.

    7 votes

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    Discovery  ·  1 comment  ·  Attributions & Attribution Groups  ·  Delete…  ·  Admin →
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11. Support for Image Attachments in Ava

    Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially for clients who frequently deal with screenshot to explain their issue

    Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially… more

    7 votes

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12. Enhanced cost savings Insights and effort matrix integration

    Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated with each recommendation to prioritise actions based on potential cost savings ($$$$).

    Effort matrix integration:
    You should integrate an effort matrix that positions recommendations within a framework that compares the required effort against the anticipated benefits.
    The matrix should include an estimated cost savings metric to visualise the trade-off between effort and financial gain.
    or
    Develop a metric or scoring system (e.g a difficulty level from 1 to 10) to quantify the effort required for each recommendation.

    FinOps cultural adoption:
    Enhance the insight feature to promote the FinOps way of thinking, incorporating appropriate terminology and concepts.
    Tailor communication within the tool to effectively address different personas, ensuring that the messaging resonates with their specific interests and triggers the identification of needs.

    User impact:
    This feature will empower customers to make well-informed decisions by providing a clear understanding of the cost saving potential and the effort required to achieve those savings. It will also facilitate a deeper engagement with the FinOps culture, leading to more strategic and efficient financial management within their organisations.

    Additional notes:
    The feature should be user friendly and accessible to individuals with varying levels of financial expertise.
    Consideration should be given to how this tool can integrate with existing insight feature and analysis workflows.

    Merci !

    Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated… more

    7 votes

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13. Enhanced Multi-org Email Notification Management

    Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that allows us to manage email notifications for each subsidiary independently, ensuring that each organisation receives only the notifications intended for them, without any leakage of information to other subsidiaries.

    Suggested Solutions:
    Implement a way to segregate email notifications at the root level based on the subsidiary.
    Provide a dashboard or tool within the DoIT console that allows for granular control of notification settings for multiple organisations.

    Impact:
    This issue is causing significant concern within our org, as it affects our ability to maintain confidentiality and proper governance across our subsidiaries. It is imperative that we find a solution to manage these notifications effectively and securely.

    Merci :)

    Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that… more

    7 votes

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14. Summary of my Alerts Configuration

    Hi Team,

    would it be possible to have a summary in plain english of what is the expectations for my Alerts setup? Ideally a feature that looks at my Alerts configurations (both Budgets and Cost Alerts) and describes in plain english that I should receive an email when X happens, Y happens, etc. in a single pane of glass. It would be great to set expectations and avoid misconfigurations of customer alerts

    6 votes

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    Future Consideration  ·  0 comments  ·  Budgets & Alerts  ·  Delete…  ·  Admin →
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15. Export List of Cost Anomalies

    Customer would like to be able to easily export a list of all Cost Anomalies. Right now the only way to get a $$ total of them is to add them up manually.

    6 votes

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    Future Consideration  ·  0 comments  ·  Cost Anomalies  ·  Delete…  ·  Admin →
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16. Interact with DoiT Navigator using Terraform
    6 votes

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    1 comment  ·  APIs  ·  Delete…  ·  Admin →
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    Gathering More Feedback  ·  AdminRyan Sosin (Principal Product Manager, DoiT) responded

    Need more information on how customers want to interact with the platform using Terraform.

17. Improve Insights API / CRE UI to enable semi-automated submissions by CREs

    Hi,

    I think it would be great for customers and CREs alike if CREs could, quickly and seamlessly, create multiple Custom Insights based on findings from deep technical dive meetings they hold with customers.

    A pilot use case I had in mind is Technical Kick-Offs (TKOs): These are multi-hour engagements that comprehensively cover the customer's architectural design as it involves walking through a long check-list of things to ask about. I have a CSI board task set up (https://doitintl.atlassian.net/jira/core/projects/CSI/board?selectedIssue=CSI-1507&text=insights) which describes the following workflow I'd like to build that, if enabled by an upgrade to the Insights API / web UI, would be an enormous time-saver for CREs and would encourage follow-through by the customer on action items uncovered during the TKO and other long-form calls:

    TKO/Customer Call Recording --> Insights Generator
    The idea behind this app would be to:

    1. Take a video recording (e.g. a TKO which can sometimes last hours) and use an LLM or a Transcription API to generate a transcript

    2. Send that transcript through another LLM conversation to uncover recommendations for the customer and format them to be compatible with the DoiT Insights API

    3. Call an Insights API that pre-populates the fields for a customer in a web browser UI that allows the CRE to review auto-generated Insights, update any of the fields, add new Insights or delete some, etc. before they are finalized & submitted to be visible to the customer.

    The feedback I have gotten from the CREs running TKOs is that in addition to the hours-long customer meeting, they wind up spending 1 to 2 full days writing up a summary of all of the findings and then working with the customer + TAM to deliver this information and encourage follow-through. Imagine if that 1-2 days could be converted to 5-10 minutes of post-call work from the CRE after a cutting-edge LLM parses the recording and sets up >95% of the recommendations correctly. CREs would just need to review the content of the Insights to make sure they're accurate, fix a few minor things or rephrase how some are written, and hit Submit for the customer to see. You could even have submission of CRE-submitted Insights ping the TAM or AM on the account to ensure they are never missed by the xAMs.

    I talked with Peter Mihal a few weeks back and he thought this was a great idea, but the product team needs to make time/prioritize to implement it. The Insights API is pretty bare-bones today and wouldn't fully support this use case as-is; see the up-to-date API docs here: https://doitintl.atlassian.net/wiki/spaces/ENG/pages/1060700170/Insights+APIs

    I think that having a web UI pop for the CRE to review that is auto-populated with the Insights submitted by an LLM is key to this, so it's not just an API support ask. I'm not sure how much work this would involve, but I can see it being reusable in a wide variety of use cases. Not just TKOs, but all general calls with customers could leverage this. It could even become a standard part of the CRE workflow: If you are meeting with a customer, ask if they're OK with recording it, and send that recording through an app that auto-generates Insights based on what was discussed.

    Hi,

    I think it would be great for customers and CREs alike if CREs could, quickly and seamlessly, create multiple Custom Insights based on findings from deep technical dive meetings they hold with customers.

    A pilot use case I had in mind is Technical Kick-Offs (TKOs): These are multi-hour engagements that comprehensively cover the customer's architectural design as it involves walking through a long check-list of things to ask about. I have a CSI board task set up (https://doitintl.atlassian.net/jira/core/projects/CSI/board?selectedIssue=CSI-1507&text=insights) which describes the following workflow I'd like to build that, if enabled by an upgrade to the Insights API… more

    5 votes

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18. EKS by Argo Rollouts

    Hello Team,

    The customer would like to have the ability to present the K8S costs by rollouts and not only by deployments.

    Currently, the kube-state-metrics doesn't natively export metrics for custom resources (CRDs) in the same way it does for Kubernetes native resources like Pods, Deployments, StatefulSets, etc.

    It would be important to get another layer of granularity that would allow to analyze EKS costs based on rollouts.

    5 votes

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    Future Consideration  ·  0 comments  ·  Kubernetes  ·  Delete…  ·  Admin →
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19. RI Fee - Amortized Cost Reporting - Daily Breakdown

    Hello Team,

    The customer would like to see their RI Fees broken down through the days of the month. Currently, RI Fee only shows up at the beginning of the month, or on the days where additional reservations happened, however, daily breakdown of those is not available.

    To monitor amortized cost, the customer needs to see quickly how the RI Fee looks like/ day.

    Kind Regards,

    5 votes

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    Discovery  ·  0 comments  ·  Cloud Analytics & Reports  ·  Delete…  ·  Admin →
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20. Ingest AWS email notifications and AWS Personal Health Dashboard events to the Cloud Incidents

    Be able to ingest AWS Health events from the Master Payer Account and linked AWS accounts and show them in the Cloud Incident panel.

    If possible, be able to read each customer's MPA email to extract any notifications we might come up with. eg: Abuse reports, Automated alerts sent via email

    5 votes

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    Refinement/Prioritization  ·  0 comments  ·  Integrations  ·  Delete…  ·  Admin →
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