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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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51 results found

  1. I want to schedule a Workshop with CREs, included with my DCI subscription, I should not have to go through the headache of a long contract process to get started.

    When I go to Request a Workshop, I should be presented with Terms and Conditions so that we agree to the necessary customer, delivery and timeline expectations and acknowledge them.

    Once I have agreed to the Workshop terms and conditions, my request should go directly to a CRE, not my account manager.

    23 votes

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    In Progress  ·  1 comment  ·  Other  ·  Admin →
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  2. Hi, Can you create a GCP committed usage discount expiry report?

    21 votes

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    Planned  ·  1 comment  ·  Budgets & Alerts  ·  Admin →
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  3. To help us with our internal accounting and payment processes, we kindly ask that all invoices clearly state the period covered by the billed services. This applies to invoices related to AWS Marketplace where there can be upfront payments for longer time periods (more than a month).
    For example if we pay a service upfront every quarter via AWS Marketplace, then we need to see the relevant period covered on the invoice, to properly accrue for the service. See image attached for example. Even though the invoice is for April, the payment relates to a service that covers from April…

    15 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  4. Integrating data from EKS agents into Cloud Diagrams. This enhancement would enable us to display private EKS clusters that are not visible through standard AWS APIs, and allow us to show performance, health, and configuration data directly within the diagram view.

    Benefits:
    * Improved visibility into private and internal EKS clusters, which are currently not represented in diagrams
    * Real-time performance metrics (CPU, memory, pod utilization, etc.) can help platform teams identify issues more quickly
    * Health status indicators for clusters, nodes, and workloads directly in the diagram improve troubleshooting and monitoring workflows
    * Enhanced context for security and cost…

    13 votes

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  5. We have the ability for DoiT to assume roles of users in an Organization.

    A customer wants to be able to assume the roles of users, so they can see what their user is seeing.

    Cloudhealth is able to do this.

    10 votes

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  6. 10 votes

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  7. Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.

    8 votes

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    In Backlog  ·  3 comments  ·  Users & Roles  ·  Admin →
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  8. On the insights detail pages, it would be nice to have a column for the account alias in the table. So I can see [Redacted Account Name] instead of just [Redacted Account Number].

    6 votes

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    0 comments  ·  Insights  ·  Admin →
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    Thanks for this idea! We've already had this in mind and this feedback helps us prioritize it – we will implement this within the next few weeks.

  9. Enable integration with AWS CloudTrail to fetch near real-time infrastructure change logs. Additionally, by linking each change event to the specific IAM role or user that made the modification, teams gain clearer accountability and traceability.

    User Benefit:
    * Gain near real-time visibility into infrastructure changes
    * Enhance team accountability by identifying which IAM role/user made each change
    * Keep precise audit log that's easy to read and won't miss small transient changes. This will help with compliance and internal governance for enterprise customers

    6 votes

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  10. Today, once we notify for an anomaly, we do not notify again if an anomaly is active but the cost has spiked by X times, lets say twice. As a result, customer who ignored the anomaly in first place based on its cost missed the opportunity to react when the cost spike became more considerable.

    6 votes

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    In Backlog  ·  1 comment  ·  Cost Anomalies  ·  Admin →
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  11. When using the data views of either percentage change or absolute change, The customer would like to be able to limit those results by both value and/or top/bottom.

    For Example if viewing spend using percentage change, they would like to be able to use the limit result feature to say only show me the accounts that have percentage change 25% or more.

    4 votes

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  12. Description:
    Users would like the ability to view aggregated cost data for resource groups in Cloud Diagrams, not just individual resources. For example, clicking on an ECS cluster should display the total grouped cost of all its sub-resources.

    Use Case:
    This would help teams quickly assess the total cost impact of a service or component (like an ECS cluster or auto-scaling group) without manually summing individual resource costs.

    Requested By:
    Flavio Alberti (THRON)

    Impact:
    Improves financial visibility and supports more accurate cost analysis directly from the diagram view.

    4 votes

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  13. I noted that currently, Cloud Diagrams CFN stack needs to be deployed to any account, and does not seem to leverage the org account's Resource Explorer access on all resources. I would think access to that would allow for gathering the info needed to generate a diagram, but perhaps the data are incomplete?

    But if that's possible, then it could also become a standard onboarding product as well (optional) for customers.

    4 votes

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  14. Hello,

    It'll be a good feature to be able to create read-only API keys, so the API access can be automated with less risk.

    Thanks

    4 votes

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    Future Consideration  ·  1 comment  ·  APIs  ·  Admin →
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  15. Currently, the Cost Anomaly feature is designed to capture spikes in spend but does not monitor for dips. Similarly, the Alerts feature works on defined thresholds, which is more suitable for catching increases than decreases.

    It would be valuable to have a feature that can detect sudden drops in cost as well, since unexpected decreases can also indicate issues such as:

    Disabled services or resources that should be running

    Failures in data pipelines or workloads

    Gaps in logging/monitoring or data ingestion

    Sudden deletion in data

    Adding anomaly detection for dips would provide a more complete view of cost changes and…

    3 votes

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  16. We are a group of companies sharing a common DoIT console space.
    Each company has a unique billing profile. Each company has one or more Google billing accounts associated with its billing profile.
    We need the administrators of each company to be able to view and configure their own invoices, billing profiles, etc., but not those of other companies.
    They currently have administrator privileges and can view and modify the invoices and all settings for all companies. We would like to associate administrator rights with a specific billing profile so that administrators can only view and modify what is linked…

    3 votes

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  17. Customers would like to be able to send their alerts to either the shared Slack Channel and/or their own Slack channels

    3 votes

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  18. The AWS assets page currently shows all accounts but there is no way of knowing if the account has been closed. We should add the AWS status/state of the account and not show closed accounts in areas like CloudFlow or CloudConnect.

    2 votes

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  19. Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should help DoIT mitigate the risks of unused capacity and make Flexsave for RDS/Databases feasible. Ideally, Flexsave for RDS/Databases should work similarly to Flexsave for Compute.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Is there a way to look at creating a mechanism where sales can make bulk account ownership changes?

    We are currently dependent on scripts to make changes and there are times the urgency doesn't match the availability of engineers.

    Can we either:
    Get access to run the script
    Develop a function in the console that allows us to bulk update
    Allow us to assign account ownership in SFDC and replicate to the console via integrations

    2 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

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