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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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52 results found

  1. When Absolute or Percentage Change is selected for a report, an option to apply the Heatmap to only those columns should be available.

    Current behavior applies heatmap logic and color coding to every value present in the table, making it impossible to quickly identify cost drivers or savings by these change values.

    2 votes

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  2. To support the proposed console integration of internal PSS support flow, we'd like the Console's Expert Inquiry to support the following:
    - recognise "visibility" attribute to determine if a product should be hidden from customer in the dropdown list
    - when a Doer is creating a new request under a customer tenant, a pop up dialog should be presented for the Doer to select whether the ticket will be private or viewable by the customer

    Please refer to the following requirement document for more details, including tags, assignee and UI mock-ups: https://doitintl.atlassian.net/wiki/spaces/fde/pages/1623883778/DoiT+Console+PSS+Internal+Request+Flow+Requirements

    1 vote

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    In Backlog  ·  0 comments  ·  Other  ·  Admin →
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  3. Current behavior
    In Cloud Analytics reports, when using the filter or group-by control on resource ID, the selection dialog only lists up to 5000 distinct resource values. As a result, specific resource IDs that are visible in the report table (may not appear in the selection dialog and cannot be filtered or grouped on, even though they are present in the dataset.

    Impact
    This prevents customers from reliably drilling down to specific resources at scale, blocking important FinOps and DevOps optimization workflows. Customers are forced to export data to external tools to achieve the required level of granularity, which creates…

    1 vote

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  4. The AWS assets page currently shows all accounts but there is no way of knowing if the account has been closed. We should add the AWS status/state of the account and not show closed accounts in areas like CloudFlow or CloudConnect.

    2 votes

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  5. Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should help DoIT mitigate the risks of unused capacity and make Flexsave for RDS/Databases feasible. Ideally, Flexsave for RDS/Databases should work similarly to Flexsave for Compute.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should greatly help DoIT mitigate the risks of unused capacity.

    1 vote

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  7. Customers with many AWS accounts need a fully programmatic way to complete the DoiT “Link account” + Kubernetes core enablement flow, especially during the EKS Intelligence → Kubernetes Intelligence migration. Today this must be done via the Console/CloudFormation flow and cannot be completed end‑to‑end via public APIs, creating manual work and coordination overhead for multi‑account orgs. The current Console flow relies on CloudFormation plus a backend webhook/validation step to register the role and mark features as enabled; this callback is not exposed publicly, so adding IAM permissions with Terraform alone doesn’t flip the feature state. As a result, there is…

    1 vote

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    0 comments  ·  APIs  ·  Admin →
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  8. On the insights detail pages, it would be nice to have a column for the account alias in the table. So I can see [Redacted Account Name] instead of just [Redacted Account Number].

    6 votes

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    0 comments  ·  Insights  ·  Admin →
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    Thanks for this idea! We've already had this in mind and this feedback helps us prioritize it – we will implement this within the next few weeks.

  9. Currently, all admins bypass SSO completely, which is a security gap since those sensitive accounts are the ones we need to be secured the most. I understand the use case for having a breakglass account, but making all admins bypass it with no way to enforce it defeats the purpose of having SSO enabled to begin with.

    1 vote

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  10. Currently, when searching for an AWS account or GCP project, the result is just a static link to the asset details page. To check costs or settings, I have to click the result, wait for the page to load, and then navigate through menus again.

    Please make the search results more dynamic by adding "Quick Actions" directly in the dropdown. When I search for an asset ID, I would like to see buttons to:

    Open a Cost Report filtered specifically for that account.

    Go directly to the Cloud Flow or Attribution settings for that account.

    This would significantly reduce the…

    1 vote

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  11. Allow for invoices to have "Invoice period" column which you can sort by. When you reissue an invoice that information does not exist or gets lost. All invoices should have (mandatory, by law) an explicit period listed for which the invoice is charged.

    1 vote

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  12. Add a button next to invoice to more easily raise an issue around that invoice.

    Should help with speeding up payments.

    1 vote

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    • Get a daily/weekly email with a combined summary of changes since the prior week

    • Use the DoIt API to get a list of changes/history that is currently displayed in the UI

    • Get notifications of changes, such as a slack webhook that fires any time a new snapshot/change is created

    1 vote

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  13. Is there any chance if we can test on the GCP Marketplace if we can offer DoiT's DCI offering as an all upfront payment?

    A customer would be very keen to do this and we have the contractual mechanism on this side.

    Some Google teams have suggested it wouldn't be possible but Sebastian based on what he could see, seemed to think it would be possible

    Per House BP:
    Assuming all upfront means annual payment, I see that it is possible to create a private offer for such. However our backend doesn't support annual, so some refinement and development would…

    1 vote

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  14. There are cases when customers need to jump to previous months in their Budgets dashboard so they can check the percentage or any other data related to their budget. At the moment, only current month is shown on the dashboard. Please allow for an option to easily jump to previous months for quick inspection.

    1 vote

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  15. Bigquery Lens should have reports going back more than 30 days. I believe at least 3 months would be sufficient to see usage changes and activity.

    1 vote

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  16. Can we have an additional Invoice API to get the actual invoice PDF files?

    2 votes

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    0 comments  ·  APIs  ·  Admin →
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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  17. Is there a way to look at creating a mechanism where sales can make bulk account ownership changes?

    We are currently dependent on scripts to make changes and there are times the urgency doesn't match the availability of engineers.

    Can we either:
    Get access to run the script
    Develop a function in the console that allows us to bulk update
    Allow us to assign account ownership in SFDC and replicate to the console via integrations

    2 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  18. We recently released the ability for Ava to be Cloud Diagrams aware, but in order to make this work you have to go back and forth between the CloudDiagrams UI and the DCI UI making the experience pretty clunky. This makes the barrier to entry pretty high to get value out of the feature.

    That being said, the output I got from the questions I asked was quite good and accurate. I asked what other services and resources are connected to a specific Lambda function.

    1 vote

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  19. Add domain-wide delegation to CloudFlow to enable Google Workspace customers to build with DoiT CloudFlows.

    1 vote

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    0 comments  ·  CloudFlow  ·  Admin →
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