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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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115 results found

  1. As part of our efforts to streamline processes, one of the key projects finance started working on is optimizing Stripe process.
    When customers choose to pay by credit card, the payment is processed through Stripe.

    Current Situation:

    Currently, three different entities exist within Stripe, categorized by currency.
    This setup creates challenges in the reconciliation process since payments in Stripe are made across all entities and days of reconciliation.

    Project Goals & Status:
    Led by Moshe, we have started creating dedicated entities within Stripe.
    We need to establish a process within DoiT that ensures payments are allocated to the correct Stripe…

    1 vote

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  2. Customers find the 30-day detection period for Flexsave RDS to adjust and deploy RI too long for their operations. They are requesting for the product team to look into shortening this detection period.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Problem Statement:
    Customers and account teams are looking for clear, data-driven insights into the return on investment (ROI) of their cloud optimizations. However, demonstrating this value currently requires manual effort

    Proposed Solution:
    Enhance the DCI dashboard by introducing key ROI-focused KPIs that provide quick visibility into the customer’s value realization. These metrics would help both customers and account teams track tangible benefits over time.

    Suggested KPIs:
    Total Savings Since Onboarding – Aggregated cost savings from Flexsave, PPA, PLES, and other optimizations.
    Operational Efficiency Gains
    Number of support tickets resolved
    Account-specific CSAT trends
    Time saved through automation and workflow improvements
    Insights…

    1 vote

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  4. Hi,

    Search for projects/accounts in invoice bucket.
    If invoice bucket is having more than 6 accounts it is not possible to search it easily (control+F) as the bucket will be closed and collapsed.

    1 vote

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  5. Customers would like to have the option to receive multiple notifications (cost anomaly notification) on cost anomalies once the initial one is detected, but costs keep rising.
    Eg. if the cost anomaly is detected at $1000, the customer would like to see additional notifications sent out if the cost anomaly rises even further (after certain thresholds).

    1 vote

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  6. Currently, it is impossible to filter sidecar in EKS due to limitations in kube-state-metric regarding container-specific metrics.
    Customers would like to have this level of granularity in EKS Lens and reports.

    2 votes

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    0 comments  ·  Kubernetes  ·  Admin →
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  7. I often explore data in reports, tweaking the filters and groups etc. I run into issues with that:

    • I can't easily share the report with someone else. I'd have to save it, but I don't want to keep it around forever. Instead I take a screenshot, but it's not interactive.
    • If I close the tab and re-open it, my changes are gone. Same thing if the tab reloads for some reason.
    1 vote

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  8. Redshift Lens is a tool designed to help users track and optimize their Amazon Redshift costs and usage. It provides a dashboard with insights into operational efficiency, query performance, and best practices, along with actionable recommendations for both compute and storage. Redshift Lens supports both Redshift Provisioned and Redshift Serverless, and gathers data from sources like Amazon Trusted Advisor, Redshift Advisor, CloudWatch Metrics, and system metadata tables.

    By offering out-of-the-box insights and optimization recommendations, Redshift Lens aims to help users maximize their cloud spend efficiency and improve their database workload. It addresses the challenges of understanding and optimizing Redshift workloads,…

    2 votes

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  9. When you create some object in the DCI UI also create CLI or API code in a side panel. This would make it easier to generate code to automate processes. An even better outcome would be is if Ava could be auto-prompted by the creation of some object where it generates a template of code based on the UI logic to be automated.

    1 vote

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  10. "Limit by value" should have an option to aggregate remaining costs just like the "Limit by top/bottom" does. Otherwise the total cost does not add up as expected.

    2 votes

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  11. The rapid adoption of OpenAI, has revolutionised business operations. However, the increased utilisation of these powerful tools often leads to rising and unpredictable costs, compounded by the escalating expenses associated with cloud infrastructure.

    DoiT Cloud Intelligence (DCI) integration with OpenAI is designed to provide customers with a comprehensive solution for monitoring and managing their OpenAI expenses alongside their existing cloud costs, ensuring unified visibility and control over their IT investments. Additionally you can leverage DoiT existing and new FinOps capabilities to exercise better control over your costs, and ensure that AI investments yield maximum value while remaining within budget constraints.

    1 vote

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    Planned  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Enable real-time cost anomalies for GCP Compute Engine service

    1 vote

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    Planned  ·  0 comments  ·  Cost Anomalies  ·  Admin →
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  13. At present, if a customer has an EDP the discounts are combined with Flexsave in Flexsave Negation for eligible services such as EC2, ECS etc - customers are increasingly asking to separate the EDP from FS so they can see each individually - do we have any plans to put this functionality into the system? thanks

    3 votes

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  14. Today, the template used to notify custom alerts threshold does not contain enough details for a customer to be actionable and useful. The customer ideally wants the same level of information than the cost anomalies notification on the main slack channel

    1 vote

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  15. Cloud infrastructure has a huge number of logs (AWS CloudWatch Logs / AWS CloudTrail / AWS VPC Flow Logs / GCP Cloud Logging / GCP Audit Logs). These include an enormous amount of rapidly changing information, often repeating errors that might have appeared and no one noticed. We could utilize our capabilities in cloud infrastructure and AI to highlight insights, and even offer suggestions on how to fix issues, based on the content of these logs.

    • Cloud environments generate millions of log entries per day. The sheer volume makes it impossible for engineers to manually review logs effectively.
    • A significant…
    1 vote

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  16. I got some customer feedback that has AWS IAM access groups baked into SSO that gives them access to data in CloudHealth based on those permissions. The customer would want to be able to use those permissions to tell DCI what access to billing data they should get. For example, if there is a Dev group that only has access to one project/account, use the IDP permissions to only give them access to billing data related to that account. When people come and go from the org this helps scaling access to data, while not having to manually create /…

    1 vote

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    Discovery  ·  1 comment  ·  Users & Roles  ·  Admin →
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  17. PerfectScale is making right-sizing Kubernetes workloads a breeze. Cloud companies (including Doit) have a lot of their workloads in serverless technologies as well, AWS Lambda and ECS/Fargate, GCP Functions and CloudRun. The basic principle is very similar, looks at the CPU/Memory/GPU/Network usage of the workload, and adjust configuration as needed.


    Cloud companies heavily rely on serverless and containerized workloads such as AWS Lambda, AWS ECS/Fargate, GCP Cloud Functions, and Cloud Run. These platforms promise automatic scaling and flexibility, but in reality, workload sizing presents significant challenges:

    • Many companies allocate excessive resources (CPU, memory, GPU) out of fear of performance bottlenecks.…
    2 votes

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  18. Hi,

    I think it would be great for customers and CREs alike if CREs could, quickly and seamlessly, create multiple Custom Insights based on findings from deep technical dive meetings they hold with customers.

    A pilot use case I had in mind is Technical Kick-Offs (TKOs): These are multi-hour engagements that comprehensively cover the customer's architectural design as it involves walking through a long check-list of things to ask about. I have a CSI board task set up (https://doitintl.atlassian.net/jira/core/projects/CSI/board?selectedIssue=CSI-1507&text=insights) which describes the following workflow I'd like to build that, if enabled by an upgrade to the Insights API…

    5 votes

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    In Progress  ·  0 comments  ·  Integrations  ·  Admin →
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  19. How about a color picker allowing us to change the color scheme in the reports?

    I'm sure we all have separate dashboards that would benefit from consistency in the color scheme, or that we transition from former dataviz tools and would be glad to find the same colors here. Or that some of us simply would prefer another scheme.

    Anyway, while not critical of course, that would make my life easier.

    1 vote

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  20. A tool in the UI to manage CUDs / spend reservations. It’s currently fairly manual, and the out-of-the-box tools AWS and GCP provide don’t entirely help.

    1 vote

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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