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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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103 results found

  1. Customer Problem:

    "A full-screen mode would be really handy. The interface feels cramped to me, on a regular 14" MacBook."

    1 vote

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  2. Customer Problem:

    As a customer, I would like to be able to send notifications such as Cost Anomalies, invoices, quota monitoring, cloud incidents, etc., to Microsoft Teams public and private channels in a native way, similar to the functionality that exists today for Slack.

    2 votes

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  3. Customer Problem:

    As a Navigator customer, I would like to be able to visualize and efficiently track my commitment agreements (EDPs, Google commits, or Azure Enterprise Agreements) in the DoiT Console without needing a commitment agreement with DoiT (DoiT Advantage)

    1 vote

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  4. Customer Problem:

    As a Japanese customer, I would like to have an experience in my language when interacting with DoiT support.

    1 vote

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  5. Customer problem:

    Currently, to set up a subscription to a report, the configuration is done through a cron syntax, which is sometimes not very intuitive or easy to use. With this project, we want to improve and simplify the subscription process so that our customers don’t miss out on anything!

    1 vote

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  6. Customer problem:

    I would like to have flexibility with the different payment methods that a provider supports and thus be able to pay with the one that suits me best. I.g.: Japanese local payment methods such as JCB and Furikomi.

    1 vote

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  7. Currently it is not possible to assign a DoiT Organization to a new user when they are invited to Navigator. We propose the following changes:
    1. Make it clear which Organization is the "default" organization by using that term. The default Org should include all data for all clouds.
    2. Enable the selection of an Organization for new users in the "Invite new user" flow. Currently it is only possible to select their Role.
    3. Automatically add all Users to the default Organization unless they are moved to a different Organization.

    3 votes

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  8. Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…

    7 votes

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    Under Development  ·  1 comment  ·  Other  ·  Admin →
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  9. Be able to ingest AWS Health events from the Master Payer Account and linked AWS accounts and show them in the Cloud Incident panel.

    If possible, be able to read each customer's MPA email to extract any notifications we might come up with. eg: Abuse reports, Automated alerts sent via email

    5 votes

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  10. Provide a value in the "project" list when users are requesting support that simply says "No project, general question" or "Project N/A"

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. We recently had a request from a customer to get provider costs over slack similar to what Amazon Q provides on the AWS console but for slack.

    I think it would be great for customers to have the ability to tag AVA on their shared slack channel and ask questions such as:
    "How much have I spent on account xxxx in the past 30 days?"

    More details and Ofir's opinion here:
    https://doitintl.slack.com/archives/C010V5SE3T5/p1723712791567669

    2 votes

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    Discovery  ·  0 comments  ·  Ava Assistant  ·  Admin →
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  12. Right now all Marketplace spend is grouped under a single line item on our GCP invoices but some months we have 40%+ of our bill in Marketplace spend. I'd like to be able to see all of the marketplace line items separately on the invoice.

    1 vote

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  13. I would it look better if we added logos next to Lens? For example, AWS Lens :aws: and GCP Lens :gcp_new:. It's not a burning issue, but I believe it would enhance the appearance. Also, it will be helpful when you create Custom Dashboards as well. I see them on Home screen but not when we click on Dashboard tab. Thanks.

    1 vote

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  14. Automated recommendations tool that provides cost optimisation tips such as: ec2 and rds rightsizing, recommendations to purchase RIs on stable workloads, snapshot deletion recommendations and more - each recommendation shows how much money can be saved per action.

    2 votes

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  15. Interactive UI, similar to CHT or Vantage that lets you click on a service and automatically show you the drill down if the consumption. In addition, the reporting shows your current consumption vs last months exact time frame.

    1 vote

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  16. AWS has the option to pay for more updated data in Cost Explorer. When a customer already pays for this, they would like to see it available in Navigator reporting.

    https://docs.aws.amazon.com/cost-management/latest/userguide/ce-hourly-granularity.html

    1 vote

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  17. Showcase total potential Insights savings for customers who do not have access to the tool due to their current subscription. This should increase customer visibility and help upsell.

    1 vote

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    Under Development  ·  0 comments  ·  Other  ·  Admin →
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  18. I want an alert whenever there's a daily spike of more than X $ in an aws account/gcp project. And I want that for all accounts, without specifying the account name. Meaning, if a new account/project is created, the anomaly alert will catch it.

    1 vote

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    Planned  ·  0 comments  ·  Budgets & Alerts  ·  Admin →
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  19. 1 vote

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  20. 1 vote

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