11 results found
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Support Costs SPOG
We think it would be helpful to have an "Understand my Support Costs" dashboard under Billing that would provide a SPOG for all support costs across Solve and PLPS for all Providers
6 votes -
Could we create one 'all in' invoice for DoiT Services and Products? I.e. including DoiT Navigator and Solve + Cloud usage.
All in invoice instead of separate invoices for cloud usage + Navigator.
7 votes -
Option to remove overdue invoices banner
When a customer has overdue invoices, Navigator shows a top banner with a warning to all signed-in users: "Overdue and outstanding invoices - We are unable to renew your Cloud subscription. Please pay overdue invoices or you may not be able to use these services."
A customer that has that banner while working with DoiT's teams to resolve the payment issue (transfers applied incorrectly to invoices, nothing overdue) suggested that the banner shouldn't be shown to all users or should be made configurable as it raises unnecessary repeated questions for them internally.
5 votes -
Persist Invoice buckets configuration historically
Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.
Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket
3 votes -
GCP Project Billing Bucket Assignment Rules
When we create projects in GCP, all projects that we create end up in the same billing bucket in the DoiT console. It would be great if we could set up some rules / configuration on the DoiT side to organize projects into different billing buckets based on the GCP project labels / tags. If that was possible, then it's easy for us to just label the projects we create appropriately in our Terraform. Lacking that, even enabling us to manage billing bucket project allocations via your REST API would be preferable to manually assigning projects.
1 vote -
Allow for Invoice Explainer downloads
Customer would like to be able to download all data from invoice explainer into a table.
1 vote -
Notification about billing of new services
Get an alert about a new service SKU that we started to get billed on
1 vote -
Track cloud-vendor commitments for Navigator customers in DoiT Console
Customer Problem:
As a Navigator customer, I would like to be able to visualize and efficiently track my commitment agreements (EDPs, Google commits, or Azure Enterprise Agreements) in the DoiT Console without needing a commitment agreement with DoiT (DoiT Advantage)
1 voteThis problem will be solved by the new Commitment Manager.
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Japanese Local Payment Methods
Customer problem:
I would like to have flexibility with the different payment methods that a provider supports and thus be able to pay with the one that suits me best. I.g.: Japanese local payment methods such as JCB and Furikomi.
1 votePlanned fo 2024Q4
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Don't group all Marketplace spend under a single line item in GCP invoices
Right now all Marketplace spend is grouped under a single line item on our GCP invoices but some months we have 40%+ of our bill in Marketplace spend. I'd like to be able to see all of the marketplace line items separately on the invoice.
1 vote -
Attribution Groups Invoicing
We often have customers who need to manually update their invoice buckets. If we could have a function to use specific attribution groups to do this instead then it would save our customers using this function significant time in checking the invoice and then they would be able to make any adjustments without a large timesink
1 vote
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