63 results found
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Add AWS account status to the Assets page
The AWS assets page currently shows all accounts but there is no way of knowing if the account has been closed. We should add the AWS status/state of the account and not show closed accounts in areas like CloudFlow or CloudConnect.
2 votesLooks like a quick win for customers. Researching on what is the best approach
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Flexsave for RDS/Databases
Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should help DoIT mitigate the risks of unused capacity and make Flexsave for RDS/Databases feasible. Ideally, Flexsave for RDS/Databases should work similarly to Flexsave for Compute.
2 votes -
Reinstate and expand Flexsave for Databases
Please reinstate and expand DoIT's Flexsave for RDS/Databases option. AWS's recent announcement of Database Savings Plans should greatly help DoIT mitigate the risks of unused capacity.
2 votes -
Invoice API, download the PDF invoice
Can we have an additional Invoice API to get the actual invoice PDF files?
2 votesDue to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.
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Creating bulk edit capabilities in the portal for biz ops
Is there a way to look at creating a mechanism where sales can make bulk account ownership changes?
We are currently dependent on scripts to make changes and there are times the urgency doesn't match the availability of engineers.
Can we either:
Get access to run the script
Develop a function in the console that allows us to bulk update
Allow us to assign account ownership in SFDC and replicate to the console via integrations2 votesDue to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.
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Adding an estimated "bill without DoiT" comparison to the Invoice Explainer to clarify savings for customers
There is a request to add an estimated 'bill without DoiT' directly into the Invoice Explainer. Currently, customers struggle to see the value we provide because they can only view the AWS bill to DoiT and the DoiT bill to them. We also need to know how many are using the console reporting to see their savings. This lack of transparency on the invoice creates confusion, particularly around renewals, leading to the impression of overpayment and potentially jeopardizing customer trust. By including a 'bill without DoiT' comparison, we can clearly demonstrate the savings and prevent this recurring issue, ultimately improving…
2 votes -
Custom Import Filters for Cloud Account Onboarding in Cloud Diagrams
Allow users to customize the import settings during Cloud Account onboarding.
Users should be able to filter resources based on:
* Region (e.g., import only us-west-2)
* VPC (e.g., focus on specific VPCs for diagram clarity)
* Tags or Allocations (e.g., import only resources tagged with Environment=Production or belonging to a specific team)
* Resource Name Patterns (Regex Support) (e.g., import only resources with names matching .-prod-.)User Value: This feature will provide more control over what gets imported into Cloud Diagrams, helping reduce visual clutter and improving relevance, especially for large environments. It also supports security and scoping…
2 votes -
Ability to detect anomaly on monthly cost granularity
If there is a gradual increase in cost on daly basis such increase will not be considered as an anomaly as the data would look like an expected increase however if we compare this cost over month to month the increase can be significant. Hence it is worth generating anomalies on such cost spikes on Monthly granularity.
2 votesIn backlog, pending PM Discovery
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Add exchange rate pricing to billing column in reporting
Add exchange rate pricing to billing column in reporting
2 votes -
BigQuery Untagged spend insight
We should provide “Insight” on untagged BigQuery spend. Something like “xx% of your BigQuery queries is not labeled/tagged
2 votes -
Managing CUDs / spend reservations
A tool in the UI to manage CUDs / spend reservations. It’s currently fairly manual, and the out-of-the-box tools AWS and GCP provide don’t entirely help.
2 votes -
Filter Insights by Attribution
As an individual on a team or working on a specific product, I'd like to see which portion of my company's total insights can be implemented by my team. This helps me understand which cost opt / security recommendations are within my team's control.
Similar concept to why we allow users to filter for anomaly alerts by an Attribution or might recommend customers to create customers dashboards made up of reports that are filtered to an Attribution (rather than looking at a Lens). Less noise + I know what I can take action on immediately. I believe this would also…
2 votes -
flexsave account ou sorting iac
If you're going to provide lambda/policy/eventbridge config to organize OUs automatically when FlexSave accounts are added to the org, you might as well provide some IAC (terraform/cloudformation) to deploy it.
Thanks2 votes -
PLPS cancelation ticket routing
There is a dropdown option in the DoiT Console called “Partner Led Premium Support - Cancellation Request”. This currently routes the ticket to PSS. This should instead route the ticket to the zendesk group “AWS/GCP Support level questions”
Impact: Today sales reps have to submit a getdoer and apply the support level macro so it’s routed to the team. This creates more work for the reps if there is already an option in the console1 vote -
Add PerfectScale contract to the console
fields:
start date
end date
vcpu hours #
unit price $
Because we can't bill PS through the console, finance wants a notification of every Perfectscale agreement that is signed so finance can manually bill them.Avalon will need to add more specific details once she knows how invoices are supposed to be automated through this system.
1 vote -
Allow multiple documents to be added to contract in console
Currently when you upload a contract to the console, you can only upload one document. This request is to allow multiple documents (at least two) so that when there is an amendment, that document can be included in the contract set.
This would be applicable for both customer contracts & vendor contractsImpact: If we upload an amendment, it will overwrite the original contract, so we’ll have no visibility into the original contract.
1 vote -
Add Azure discounts into console
There is currently no option to add a discount to an Azure contract. While we don’t get very many, the current workflow requires manual invoicing until this is resolved.
1 vote -
Add auto-renewal box for commits
Similar to the request to add an auto renewal box for DCI contracts. We would like to add a tick box under AWS/GCP commits for “Contract Auto-Renewal”. When the contract expires, a new OD (On-Demand) contract would be created automatically so an active contract is in place since we’ll continue to bill the customer until they either sign a new contract or terminate.
This would then prevent customers losing access unnecessarily if renewals are delayed or contracts have been signed with an effective date after the end date of the previous contract, increase customer renewal experience, and alleviate the manual…
1 vote -
New Navigation
New Navigation is a little bit confusing. Maybe it's just me but I have a hard times finding what I need. Before everything was in one place (horizontal links in navbar) and now it's hidden behind the menu which feels very heavy and each time I end up looking for the link
1 voteThank you for your feedback! To mitigate the impact of this change, please note that now you're able to set Favourites in DCI.
Hovering next to a menu item shows the ability to pin that item in the top bar, for even faster access to the DCI sections most relevant for you.
Also the new navigation has a "Recently Visited" section as well.
Looking forward to hearing you how you're finding it
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Search box for Actions in Cloudflow
When creating a node, the amount of options might be overwhelming, especially if the customer doesn't know exactly their intent. If we add a search box that returns the actions for each box, it would help the customer discovery in cloudflow capabilities.
1 vote
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