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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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108 results found

  1. Hello Team,

    a large customer would like to be able to run analytics for large amount of data utilizing the complexity of Attributions Groups (with over 8 Attributions) while adding extra granularity on Label, Service, Account levels.

    Currently reporting struggles whenever the above use cases are being run - resulting in error messages and long running load times. It would be important to enable this complexity to fit the need of larger customers with more complex business structures.

    Kind Regards,

    4 votes

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  2. Hello Team,

    One of the main priorities for the customer is to be able to amortize their reservation costs (OpenSearch) in this case. The customer went through CUR backfill and would like to be able to see those costs amortized.

    Currently this is not supported, and they will only be able to use amortized cost reporting going forward on their new data.

    The ask would be to enable Amortized Cost reporting on historical data, so the customer can benefit from this feature as soon as they get access to it within Navigator regardless the data being a historical backfill.

    Kind…

    4 votes

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  3. Hello Team,

    The customer is lacking the functionality to combine multiple Metrics into one report to get overall cost views quicker and easier.

    At the moment, the customer needs to choose one specific Metric, and crate individual reports on that chosen Metric. The only way to get overview information on Savings, Amortized Cost, Amortized Savings. etc. is to bring those individual source reports to a Dashboard.

    Suggestion:

    Allow multiple Metrics to be included when creating a report for a better overview on specific costs. This would help to see all information on a specific Service for example, so all cost…

    4 votes

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  4. Issue: trying to query large and granular datasets from the Billing data source.
    This is not possible without pagination since the rate limit and payload size limit are insufficient to do it in scale.
    Pagination is already implemented in other endpoints in the analytics API but not in the endpoint that will be most affected by it.

    4 votes

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  5. Currently it is not possible to assign a DoiT Organization to a new user when they are invited to Navigator. We propose the following changes:
    1. Make it clear which Organization is the "default" organization by using that term. The default Org should include all data for all clouds.
    2. Enable the selection of an Organization for new users in the "Invite new user" flow. Currently it is only possible to select their Role.
    3. Automatically add all Users to the default Organization unless they are moved to a different Organization.

    4 votes

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  6. Additionally, the DoiT budget report doesn't include taxes, while our AWS budget does. Could it be possible to customize the configuration to include taxes in the budget cost?

    4 votes

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  7. We have set up Budgets in the DoiT console, and unfortunately, the alert notification isn't as complete as the existing AWS Budget with a breakdown of services.
    DoiT requires logging into the Console to view Budget Details, which is not that user-friendly for the following reasons:
    - The recipient requires access to the DoiT console.
    - To view the service breakdown, it requires investigating the budget and generating the report to view the usage breakdown.

    4 votes

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  8. 4 votes

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    1 comment  ·  APIs  ·  Admin →
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  9. Hi Team,

    I'd like to propose a graphical enhancement to reports visualisation

    Issue Summary:
    When using reports with 2-dimensional graphical chart types (Stacked Columns, Lines, etc) users infer the trends in their costs eyeballing the data as there's no trend (or regression) line describing visually how the data changed over time. This leads to reports lacking information and requiring extra steps to get to the desired information

    Desired Outcome:
    A graphical aid that tells the user if the data is trending upwards or downwards and by how much in an intuitive manner

    Suggested Solution:
    A linear (to keep it computationally…

    4 votes

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  10. Salut la Product Team,

    I am writing to request an enhancement to the EKS Lens reporting feature within the [Your Cloud Management Platform Name].
    I have noticed (and I am not the only one) that in the cost reports generated by EKS Lens, there are instances where costs are labeled as "N/A," particularly in relation to the "EC2-Other" category.
    This label is not very convenient for understanding the allocation of costs and can lead to confusion when analysing customers' cloud expenditure.

    Issue Encountered:
    In the Navigator EKS cost reports, it is frequently encountered that a label "N/A" which seems to…

    4 votes

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  11. Upon reviewing our usage statistics, we have noticed that there are numerous tables within our BigQuery environment that have been inactive for an extended period, some dating back more than three months. These unused tables are not only occupying valuable storage space but also incurring unnecessary costs for our organization.
    To address this issue proactively, we would like to explore the possibility of setting up a system where your team sends us periodic reminder emails whenever they identify tables that have been inactive for more than three months. This would enable us to review and determine whether these tables are…

    4 votes

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    Discovery  ·  0 comments  ·  BigQuery Lens  ·  Admin →
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  12. Could we split the fixed fee for DCI over multiple underlying entities in the invoice? I.e. 3.5K divided by 2 or more related entities within the same group? Phase 2 would then be dividing the fixed fee pro rato based on the actual cloud usage.

    Many thanks in advance

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  13. When creating a Report, the default visibility is set to "private" in the console. Using the API (and TF provider), it would be nice to be able to set the visibility of the report.

    3 votes

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    Planned  ·  0 comments  ·  APIs  ·  Admin →
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  14. Please make it possible to rename the slack connect channel.

    The slack channel for notifications was automatically created and added to our organization as a shared slack connect channel. The name of this channel is just our company name, so it is really hard to see that this channel is actually related to doit

    Usually our slack connect channels have the name of both companies so you can immediately see which partner organization the channel belongs to

    3 votes

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  15. Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    3 votes

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    Discovery  ·  1 comment  ·  Other  ·  Admin →
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  16. Customers often receive monthly subscriptions or charges for cloud services on the 1st of each month, such as Cognito, IAM Analyzer, or backups. These charges frequently trigger cost anomaly alerts, causing unnecessary panic and notifications in Slack channels or emails. Instead of treating these as cost anomalies, it would be more appropriate to classify them as 'Monthly Cost Awareness' or 'Monthly Charges by SKU,' as they are expected expenses rather than anomalies.

    3 votes

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  17. Automated recommendations tool that provides cost optimisation tips such as: ec2 and rds rightsizing, recommendations to purchase RIs on stable workloads, snapshot deletion recommendations and more - each recommendation shows how much money can be saved per action.

    3 votes

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  18. Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    3 votes

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  19. Customer would like to be able to easily export a list of all Cost Anomalies. Right now the only way to get a $$ total of them is to add them up manually.

    3 votes

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  20. They would like the ability to set default sharing settings for all of their Cloud analytics reports. For instance they would want to have have view-only sharing settings be the default for all user-created custom reports.

    3 votes

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