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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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DoiT Cloud Intelligence

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3 results found

  1. Option to remove overdue invoices banner

    When a customer has overdue invoices, Navigator shows a top banner with a warning to all signed-in users: "Overdue and outstanding invoices - We are unable to renew your Cloud subscription. Please pay overdue invoices or you may not be able to use these services."

    A customer that has that banner while working with DoiT's teams to resolve the payment issue (transfers applied incorrectly to invoices, nothing overdue) suggested that the banner shouldn't be shown to all users or should be made configurable as it raises unnecessary repeated questions for them internally.

    5 votes

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    Future Consideration  ·  2 comments  ·  Billing & Invoicing  ·  Admin →
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  2. Japanese Local Payment Methods

    Customer problem:

    I would like to have flexibility with the different payment methods that a provider supports and thus be able to pay with the one that suits me best. I.g.: Japanese local payment methods such as JCB and Furikomi.

    1 vote

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    Future Consideration  ·  0 comments  ·  Billing & Invoicing  ·  Admin →
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  3. Attribution Groups Invoicing

    We often have customers who need to manually update their invoice buckets. If we could have a function to use specific attribution groups to do this instead then it would save our customers using this function significant time in checking the invoice and then they would be able to make any adjustments without a large timesink

    1 vote

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    Future Consideration  ·  0 comments  ·  Billing & Invoicing  ·  Admin →
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