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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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3 results found

  1. Chat Support for CREs

    Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    4 votes

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    Discovery  ·  2 comments  ·  Other  ·  Admin →
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  2. Dynamic metric

    adding "COUNT" to the metric so that it generates a value to be used in the formula.

    Example/Use-case: Creating an attribution with "Account/Project" with Regex (will automatically pick newly added projects that matches the Regex) and instead of returning the cost it returns the count/number of projects within the attribution.

    calculate all costs of production environments,
    (100k) and divide them by the amount of environments, (40), so that I get an average cost per environment (2500€). And then display this metric over time

    2 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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  3. Enhanced Multi-org Email Notification Management

    Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that…

    7 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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