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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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13 results found

  1. I want to schedule a Workshop with CREs, included with my DCI subscription, I should not have to go through the headache of a long contract process to get started.

    When I go to Request a Workshop, I should be presented with Terms and Conditions so that we agree to the necessary customer, delivery and timeline expectations and acknowledge them.

    Once I have agreed to the Workshop terms and conditions, my request should go directly to a CRE, not my account manager.

    17 votes

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  2. To help us with our internal accounting and payment processes, we kindly ask that all invoices clearly state the period covered by the billed services. This applies to invoices related to AWS Marketplace where there can be upfront payments for longer time periods (more than a month).
    For example if we pay a service upfront every quarter via AWS Marketplace, then we need to see the relevant period covered on the invoice, to properly accrue for the service. See image attached for example. Even though the invoice is for April, the payment relates to a service that covers from April…

    8 votes

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  3. When using the data views of either percentage change or absolute change, The customer would like to be able to limit those results by both value and/or top/bottom.

    For Example if viewing spend using percentage change, they would like to be able to use the limit result feature to say only show me the accounts that have percentage change 25% or more.

    1 vote

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  4. A customer would like the ability to create high level "Executive Diagrams" that does not show the same level of detail that is currently being showcased. Would like something to show leadership that visualizes that it is say a 3 tier web app and the relevant services.

    1 vote

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  5. Allow DoiT Anomaly detection users to create and manage threads for the the actions required to triage and resolve anomalies.

    2 votes

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  6. We should provide “Insight” on untagged BigQuery spend. Something like “xx% of your BigQuery queries is not labeled/tagged

    2 votes

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  7. Due to security scans and their results, customers may require to update the S3 policies for the S3 buckets that DoiT manages and uses for EKS Lens.

    Please review whether ths following policy can be implemented for all customers (attached)

    1 vote

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  8. If there is a gradual increase in cost on daly basis such increase will not be considered as an anomaly as the data would look like an expected increase however if we compare this cost over month to month the increase can be significant. Hence it is worth generating anomalies on such cost spikes on Monthly granularity.

    1 vote

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  9. We would like to be able to get alerts either monthly or quarterly alerting us to how we are pacing toward our EDP Commitment. It would be helpful information to allow customers the visibly into potential shortfall that was automatically being sent out.

    4 votes

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  10. If you're going to provide lambda/policy/eventbridge config to organize OUs automatically when FlexSave accounts are added to the org, you might as well provide some IAC (terraform/cloudformation) to deploy it.
    Thanks

    2 votes

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  11. When we create projects in GCP, all projects that we create end up in the same billing bucket in the DoiT console. It would be great if we could set up some rules / configuration on the DoiT side to organize projects into different billing buckets based on the GCP project labels / tags. If that was possible, then it's easy for us to just label the projects we create appropriately in our Terraform. Lacking that, even enabling us to manage billing bucket project allocations via your REST API would be preferable to manually assigning projects.

    1 vote

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  12. AWS has the option to pay for more updated data in Cost Explorer. When a customer already pays for this, they would like to see it available in Navigator reporting.

    https://docs.aws.amazon.com/cost-management/latest/userguide/ce-hourly-granularity.html

    1 vote

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  13. A suggestion is to have the option to set alerts on unused licenses (over 10).
    And have the alert sent to the client Admin/finance role in the company plus the doit/client slack channel.

    1 vote

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