Include tax & support charges in forecast
Make the forecast on the pulse and lens dashboards include tax and support.
I'm not sure it does that already and it always adds an extra large chunk on top of whatever was forecasted.
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callum Pember
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Support cost is already included in the cost that we show in our reports or dashboard hence also factored in the forecast already.
Rejecting the request to include Taxes, as we are excluding the taxes intentionally. Taxes are recalculated at the time of the invoices based on the currency or the country customers like to choose for the invoices. Which they have the flexibility to change as well. Hence taxes are neither included in our cost reports not in the forecasting.