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Welcome to the DoiT Cloud Navigator Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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14 results found

  1. (from https://doitintl.slack.com/archives/C010V5SE3T5/p1719243088837389)

    A service/feature designed to proactively notify customers about important updates and news related to their specific cloud services: this could include notifications about service advisories (such as deprecations, price or limit changes), breaking changes, training opportunities, and other critical information. The notifications would be filtered based on the services the customer uses and may require customer acknowledgment for important updates, similar to what we have on “Insights” or “Cloud Incidents”.
    This could serve as a communication distribution tool for CEP101.

    6 votes

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  2. 7 votes

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  3. Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    3 votes

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  4. Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated…

    7 votes

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  5. Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    3 votes

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  6. 4 votes

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    1 comment  ·  APIs  ·  Admin →
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  7. Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.

    1 vote

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  8. Customer would like to have the ability to rename their AWS assets from the DoiT Cloud Navigator.
    They understand that it would technically be easier to edit these directly in each account's AWS Console, but they work in a decentralised fashion with several different teams/companies managing each of these accounts, making it very difficult for them to edit these in practice, so they would like to have the ability to change/rename their AWS assets from the DoiT Cloud Navigator.

    1 vote

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  9. Customer would like to be able to download all data from invoice explainer into a table.

    1 vote

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  10. They would like the ability to set default sharing settings for all of their Cloud analytics reports. For instance they would want to have have view-only sharing settings be the default for all user-created custom reports.

    3 votes

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  11. Customer would like to clean up the GCP Lens by removing the CUD utilization widgets since there is no data to be shown at the moment.

    3 votes

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  12. Feature Request: Cloud Vendor Filtering
    This is just a suggestion - since we onboarded AWS (previously we only had GCP) it's gotten annoying to filter each cloud vendor when I want to look at it specifically.

    I'd suggest adding the option to filter cloud vendors (AWS, GCP, Azure, etc) somewhere else and not under the Filter drop-down menu.

    Doing these multiple clicks each time isn't very convenient.

    1 vote

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  13. Customer is beginning to leverage the multi org features with in Navigator and would like those features to extend to the Consulting and Support area as well. They would like for the ticket history to only show tickets that have been opened by member of that specific Organization. They are trying to seperate everything out and would like those additional controls in place.

    1 vote

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  14. We'd like to adjust our anomaly detection to allow selection of custom cost tag.

    For instance, our primary cost tag is the Component tag, we now often get SKU-based anomalies that aren’t anomalies when looking at en entire Component tag value.

    For instance: We may have a cluster tagged with Component=EMRCluster1 that switched from using one type of EC2 instance to the other. This will show up as an anomaly, but the entire service under this Component tag didn't necessarily have an anomaly.

    30-50% of the anomalies we get now are now red herrings because of this.

    My questions:
    -…

    1 vote

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