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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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26 results found

  1. Dashboard URLs get stale very quickly because they rely on the name rather than an id. I can't find a share link for dashboards, I assume it doesn't exist. It's annoying because any rename will break existing links.

    1 vote

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  2. I often explore data in reports, tweaking the filters and groups etc. I run into issues with that:

    • I can't easily share the report with someone else. I'd have to save it, but I don't want to keep it around forever. Instead I take a screenshot, but it's not interactive.
    • If I close the tab and re-open it, my changes are gone. Same thing if the tab reloads for some reason.
    1 vote

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  3. The report which is sent to Slack should be the same format as the report that I have setup in the portal. I have a report which is a table and when its sent to slack it turns into a bar chart. This is not how I would expect the report to be displayed. It should show me what I setup in the portal

    1 vote

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  4. Older historical AWS accounts are currently not being searchable in the filters in Cloud Analytics and need to be added manually.
    Could we make historical AWS accounts searchable in filters in Cloud Analytics without manually adding an account?
    This will help to have an overview of all account data from reports.

    We need that for our data integrity as the integrity is false vs AWS cost explorer
    On AWS Cost Explorer, they appear as Redacted

    5 votes

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  5. Older historical AWS accounts are currently not being searchable in the filters in Cloud Analytics and need to be added manually.
    Could we make historical AWS accounts searchable in filters in Cloud Analytics without manually adding an account?
    This will help to have an overview of all account data from reports.

    1 vote

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  6. Add ability to add/set/paste any email address into Budget's settings, so DoIT customers will not need to enroll this email address as user in DoIT platform and no need to manage permissions etc. Just please make the same as in AWS Bugdets, where any email can be specified and thats all.

    2 votes

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  7. When I go to the Console, it requires that I log in again. I think it times out after a day. Other apps, including secure ones, allow much more time before timing out.

    Some apps are transactional, so you log in occasionally to perform specific tasks. But if we want to have a true "console" it needs to be convenient and available.

    1 vote

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    Declined  ·  0 comments  ·  Users & Roles  ·  Admin →
  8. Customers are seeing hundreds of Flexsave accounts when they are trying to filter out certain accounts under the "Project/Account ID" selection, is there a way that we could put a button on the bottom of the window that just "removes all DoiT Flexsave accounts" so that customers can just views their accounts instead of all 269 accounts (ex. Roscommon Analytics)

    1 vote

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  9. Make the forecast on the pulse and lens dashboards include tax and support.

    I'm not sure it does that already and it always adds an extra large chunk on top of whatever was forecasted.

    1 vote

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    Support cost is already included in the cost that we show in our reports or dashboard hence also factored in the forecast already.


    Rejecting the request to include Taxes, as we are excluding the taxes intentionally. Taxes are recalculated at the time of the invoices based on the currency or the country customers like to choose for the invoices. Which they have the flexibility to change as well. Hence taxes are neither included in our cost reports not in the forecasting.

  10. Please make it possible to rename the slack connect channel.

    The slack channel for notifications was automatically created and added to our organization as a shared slack connect channel. The name of this channel is just our company name, so it is really hard to see that this channel is actually related to doit

    Usually our slack connect channels have the name of both companies so you can immediately see which partner organization the channel belongs to

    3 votes

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    Declined  ·  1 comment  ·  Other  ·  Admin →
  11. It will be very useful for customers and internal teams (CRE/TAM/AM) if we add context (link to original insight, screenshot, insight text, potential saving, project names) when a customer clicks the "Contact Support"

    For example: https://console.doit.com/customers/2Gi0e4pPA3wsfJNOOohW/insights/core/gcs-multi-region-storage

    PS:
    We are missing the governance category in UserVoice

    2 votes

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    Declined  ·  1 comment  ·  Other  ·  Admin →
  12. I would it look better if we added logos next to Lens? For example, AWS Lens :aws: and GCP Lens :gcp_new:. It's not a burning issue, but I believe it would enhance the appearance. Also, it will be helpful when you create Custom Dashboards as well. I see them on Home screen but not when we click on Dashboard tab. Thanks.

    1 vote

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  13. Hello Team,

    Customers currently can add an Attribution for Anomaly Detection to monitor abnormal spend behavior on a specific segment of their business. A customer just surfaced the need of excluding a specific Attribution from the Anomaly Detection logic due to the nature of that segment of the business, where they are expecting those anomalies to happen. The desired outcome would be that all infrastructure linked to that Attribution would not be flowing into the Cost Anomaly algorithm, hence the anomalies would not get surfaced as per customer preference.

    Do you think this would be possible?

    Kind Regards,

    1 vote

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    Can be done currently by disabling default anomalies and monitoring for anomalies an attribution that excludes the desired selection.

  14. 1 vote

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    We opted for using labels instead of folders for this purpose. You can do this by navigating to https://console.doit.com/analytics/all and editing labels there. You need the "Labels Manager" permission (enabled by default for Admins and other roles).

  15. We use DoiT to create Attributions to allow us to view client-specific costs. Overall this works well for us.

    One improvement would be if we could configure Attribution "templates" containing specific fields even if the data doesn't exist yet. For example, only a subset of our customers are using Dataproc and so only that subset of customer data is labelled in the billing data. When I create a new Attribution I must exclude our dataproc label for the customer if their data doesn't exist yet. Eventually, when the customer migrates to Dataproc, their Attribution will be incorrectly missing the data…

    1 vote

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  16. Currently you can only do full month comparisons which makes it cumbersome to quickly compare how you're doing this month vs last at a granular level.

    For example, we're currently 22 days into May. I want to see this month vs up to the 22nd of last month.

    It's possible to do this breaking it down by days, but that gets very tedious trying to scroll up and down to compare the data, losing your place etc.

    1 vote

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    You can do this by adding the "Day" dimension in the "Group by" section in the left panel in Reports.


    You can also select view options like "Row Heatmap" to make it easier to see days where there has been an increase vs. decrease.

  17. They would like the ability to set default sharing settings for all of their Cloud analytics reports. For instance they would want to have have view-only sharing settings be the default for all user-created custom reports.

    3 votes

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  18. More Advanced Kubernetes Metrics

    2 votes

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    0 comments  ·  Kubernetes  ·  Admin →
  19. When report graphs are plotted against time, allow the time zone to be set.

    I recently investigated a cost increase due to database activity. The cost anomaly graph and report were shown in UTC. I understand this is the time zone AWS reports the costings, but it would be very helpful for me to align the spike in usage with some event at work, without having to convert the time zones.

    This will not make much different for daily/monthly graphs, but I was looking at an hourly graph, where having the times displayed in local time zone would be very…

    1 vote

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  20. Customers will generally be interested in cloud incidents specific to the regions they use. It would be helpful if there was an option to include a region-specific filter on the cloud incidents page. This would help to provide more meaningful data.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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