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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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DoiT Cloud Intelligence

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48 results found

  1. For doers it would be nice to add additional meta data to reports, like in this case:

    Oct 9th @2PM but the report only shows billing data until Oct 8th.

    • when was the latest run of our data pipeline?
    • when was this data cached last?
    • why don't we show newer data?
    1 vote

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  2. Customer is using New Relic for Observability and CircleCI for their ci/cd tooling and while they have been using Datahub but have had some challenges with the usage data structure.

    1 vote

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  3. On the "Insights coverage" popup (https://share.cleanshot.com/HNdfYdy8) I think it'd help to preview or link to the insights you would get were you to set up the appropriate permissions.

    Whether it be a few examples, or links to our documentation or the cloud providers' that is more specific of the type of insights you'll start getting. Could help in cases with getting a customer to set it up.

    Could be a tooltip or a link somewhere

    1 vote

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    Declined  ·  0 comments  ·  Other  ·  Admin →
  4. Request for a flag for legacy clients under "partner-led premium support" who receive Partner Escalation at no cost.

    We need to track "grandfathered" customers who receive PE (Partner Escalation) on GCP without being charged as a result of having a qualifying B2B agreement. A proposed solution involves creating dummy contracts in the console for these customers and adding a flag to identify grandfathered customers.

    Core Problem: Grandfathered customers receiving PE on GCP are not being charged, but there's no clear flag to indicate this, leading to confusion for CRE teams and auditors, as they are dependent on a PLPS contract…

    3 votes

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  5. Expand our existing cost anomaly detection using the billing data to also support the anomaly detection on the usage data

    1 vote

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    0 comments  ·  Cost Anomalies  ·  Admin →
  6. Please add an option to deliver reports via email in CSV or Excel format to recipients that are not Doit Console users. For example the ability to send the email report to a distribution list or someone that would not want to use the Doit Console. Thanks!

    2 votes

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  7. It would be really helpful for customers to be able to see more than just usage and discounted costs. Many customers want to be able to see list price, contract price (not discounted), costs without CUDs, SUDS or SPs.

    The way the Google console has implemented this is pretty nice since you can just click a button to see different costs based on different variables.

    1 vote

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  8. As this is quite a recurring topic, especially with our DCI Enterprise customers.

    The idea would be to allow privileged users to access to both AWS programmatic access, and AWS web console access from the assets page.

    Optionally, for specific cases, provide a Doer-eyes-only (CSOS) toggle to deny (default) or allow:
    - cost explorer
    - IAM
    - billing permissions.

    1 vote

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    1 comment  ·  Other  ·  Admin →
  9. Dashboard URLs get stale very quickly because they rely on the name rather than an id. I can't find a share link for dashboards, I assume it doesn't exist. It's annoying because any rename will break existing links.

    1 vote

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  10. I often explore data in reports, tweaking the filters and groups etc. I run into issues with that:

    • I can't easily share the report with someone else. I'd have to save it, but I don't want to keep it around forever. Instead I take a screenshot, but it's not interactive.
    • If I close the tab and re-open it, my changes are gone. Same thing if the tab reloads for some reason.
    1 vote

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  11. The report which is sent to Slack should be the same format as the report that I have setup in the portal. I have a report which is a table and when its sent to slack it turns into a bar chart. This is not how I would expect the report to be displayed. It should show me what I setup in the portal

    1 vote

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  12. Older historical AWS accounts are currently not being searchable in the filters in Cloud Analytics and need to be added manually.
    Could we make historical AWS accounts searchable in filters in Cloud Analytics without manually adding an account?
    This will help to have an overview of all account data from reports.

    We need that for our data integrity as the integrity is false vs AWS cost explorer
    On AWS Cost Explorer, they appear as Redacted

    5 votes

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  13. Older historical AWS accounts are currently not being searchable in the filters in Cloud Analytics and need to be added manually.
    Could we make historical AWS accounts searchable in filters in Cloud Analytics without manually adding an account?
    This will help to have an overview of all account data from reports.

    1 vote

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  14. How about a color picker allowing us to change the color scheme in the reports?

    I'm sure we all have separate dashboards that would benefit from consistency in the color scheme, or that we transition from former dataviz tools and would be glad to find the same colors here. Or that some of us simply would prefer another scheme.

    Anyway, while not critical of course, that would make my life easier.

    1 vote

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  15. Ability to restore deleted reports/dashboards.

    0 votes

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    Declined  ·  0 comments  ·  Other  ·  Admin →
  16. Add ability to add/set/paste any email address into Budget's settings, so DoIT customers will not need to enroll this email address as user in DoIT platform and no need to manage permissions etc. Just please make the same as in AWS Bugdets, where any email can be specified and thats all.

    2 votes

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  17. Customers are seeing hundreds of Flexsave accounts when they are trying to filter out certain accounts under the "Project/Account ID" selection, is there a way that we could put a button on the bottom of the window that just "removes all DoiT Flexsave accounts" so that customers can just views their accounts instead of all 269 accounts (ex. Roscommon Analytics)

    1 vote

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  18. Make the forecast on the pulse and lens dashboards include tax and support.

    I'm not sure it does that already and it always adds an extra large chunk on top of whatever was forecasted.

    1 vote

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    Support cost is already included in the cost that we show in our reports or dashboard hence also factored in the forecast already.


    Rejecting the request to include Taxes, as we are excluding the taxes intentionally. Taxes are recalculated at the time of the invoices based on the currency or the country customers like to choose for the invoices. Which they have the flexibility to change as well. Hence taxes are neither included in our cost reports not in the forecasting.

  19. Finance teams from various organizations may require a different date format on their invoices than the default one.
    Please introduce an option for organizations to select different date formats before an invoice is issued.

    1 vote

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    0 comments  ·  Other  ·  Admin →

    This is being rejected due to the amount of time in the queue and number of votes. Happy to reconsider after this has been resubmitted in 3 months from this notice, if this is still a consideration.

  20. Hi, I'm wondering if there's a way for a feature request to see when alerts go off in doit Budgets (for example when an alert threshold is reached for a budget), this can send off a SNOW (service now) ticket and assign to the designated person.

    1 vote

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