7 results found
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Could we create one 'all in' invoice for DoiT Services and Products? I.e. including DoiT Navigator and Solve + Cloud usage.
All in invoice instead of separate invoices for cloud usage + Navigator.
9 votes -
Use Organizations to manage reports
Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.
7 votes -
Chat Support for CREs
Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:
"Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"
5 votes -
Add "Contact an Expert" feature to all Lenses
This is an idea for all lenses
Add a "Contact an <Lens> Expert" button to all Lenses dashboards that would automatically open a CRE ticket with all relevant context.
For example the GKE Lens should have a "Contact a GKE Expert)
This way customers have better experience and quick access to our CRE team2 votes -
User-Level Access Control for Cloud Diagrams
Customers would like the ability to restrict or allow access to Cloud Diagrams for specific users within their organization
1 vote -
Expand Real-time anomaly detection for additional AWS Services such as ECS
Expand DoiT’s real-time anomaly detection capabilities to cover additional AWS services, such as Amazon ECS.
Use Case:
In the event of a container being compromised—whether due to a security breach or a misconfiguration—the resulting spike in resource consumption can quickly lead to unexpected charges, potentially costing hundreds or even thousands of dollars before the issue is detected.By leveraging real-time anomaly detection, these incidents can be identified proactively using your usage logs, often before they appear in standard cloud billing or usage reports, which typically have a delay of 24 to 48 hours. This early detection helps minimize financial impact…
1 vote -
Ava to be able to create Attributions
Ava can create reports, but it would be nice if Ava could create Attributions for a customer.
1 vote
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