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Welcome to the DoiT Cloud Navigator Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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80 results found

  1. Building a MAP Migration tagging tool to assist in directions/ guidance using Ava to identify and tag MAP eligible workloads.

    This would be displayed through a lens or dashboard to showcase - current tagged ARR to date, credits expected and credits received to date. I have sent pictures from a competitors tool that I can showcase. This has been a lead generator for competitors and would be very useful to help customers track their MAP tagged workloads and credits.

    12 votes

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  2. Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.

    10 votes

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  3. Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  4. 7 votes

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  5. Hi Team,

    would it be possible to have a summary in plain english of what is the expectations for my Alerts setup? Ideally a feature that looks at my Alerts configurations (both Budgets and Cost Alerts) and describes in plain english that I should receive an email when X happens, Y happens, etc. in a single pane of glass. It would be great to set expectations and avoid misconfigurations of customer alerts

    6 votes

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  6. Hello Bonjour dear Product Team,

    I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.

    Issue Summary:
    Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.

    Desired Outcome:
    We propose the implementation of a feature…

    11 votes

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  7. Be able to ingest AWS Health events from the Master Payer Account and linked AWS accounts and show them in the Cloud Incident panel.

    If possible, be able to read each customer's MPA email to extract any notifications we might come up with. eg: Abuse reports, Automated alerts sent via email

    4 votes

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  8. Dear Product Team,

    I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
    I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

    Issue Summary:
    Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as…

    7 votes

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  9. Customer would like to see the cost before and after EDP in Navigator reports so they can accurately report on their savings.

    8 votes

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  10. Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated…

    7 votes

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  11. just feedback on the cost anomaly feature on doit console: it is awesome!!
    we are using the API to pull the events and show them internally to the corresponding teams
    feature request: can we get some more critical fields on the api response
    we are missing mainly the status : is the alert still active or not
    idealy the end_date of an alert would be awesome, since you have that information and you show it on the UI

    2 votes

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    1 comment  ·  APIs  ·  Admin →
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  12. Hi Product Team - We have an underutilized offering in Navigator that all customers have access to. We are seeking a way to drive more registrations to the DoiT CSM Getting Started and Office Hours webinars in Livestorm.

    3 votes

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  13. Issue: trying to query large and granular datasets from the Billing data source.
    This is not possible without pagination since the rate limit and payload size limit are insufficient to do it in scale.
    Pagination is already implemented in other endpoints in the analytics API but not in the endpoint that will be most affected by it.

    3 votes

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    0 comments  ·  APIs  ·  Admin →
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  14. Can DoiT Navigator support amoritizing credits across the months they were used? For example, if a customer received credits in July that covered usage from all of Q2. Is it possible to distribute these historically with the amoritized cost metric?

    3 votes

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  15. Currently it is not possible to assign a DoiT Organization to a new user when they are invited to Navigator. We propose the following changes:
    1. Make it clear which Organization is the "default" organization by using that term. The default Org should include all data for all clouds.
    2. Enable the selection of an Organization for new users in the "Invite new user" flow. Currently it is only possible to select their Role.
    3. Automatically add all Users to the default Organization unless they are moved to a different Organization.

    3 votes

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  16. Deployment requires a Deployment_ID variable as an input parameter, but our docs are sparse on how and where to find that, also it's currently a manual process to get that, it'd be nice if it was deterministically generated id, which might help make automation from scratch easier without a manual process of manually looking up the dynamically generated input variable.

    Additional Context on Doit Internal Slack which references a ticket with further context https://doitintl.slack.com/archives/C018XHBUQ5Q/p1724341416160099

    3 votes

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    0 comments  ·  Kubernetes  ·  Admin →
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  17. Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that…

    7 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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  18. Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    3 votes

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  19. Hello Team,

    the customer would like to be able to 'Pause' the process of running heavy reports which would allow last minute adjustments to be done within Group By/ Filter before the data loads.

    Running heavy reports takes time to load, and if any adjustments need to be done to Filtering or Group By they need to wait first until the heavy report loads before they can go back and adjust and re-load.

    A 'Stop' or 'Pause' button would help this.

    Kind Regards,

    2 votes

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  20. The customer reports that there is something wrong with the cost anomaly tool, and that they are receiving false alarms every day.
    Because of this and the alert fatigue they plan to disregard Cost Anomalies moving forward, despite getting a lot of value from it in the past.

    5 votes

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