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Welcome to the DoiT Cloud Navigator Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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82 results found

  1. The customer reports that there is something wrong with the cost anomaly tool, and that they are receiving false alarms every day.
    Because of this and the alert fatigue they plan to disregard Cost Anomalies moving forward, despite getting a lot of value from it in the past.

    5 votes

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  2. When setting up a report for email delivery, it would be nice if it could be set to include multiple chart options. As an example, to include both the stacked bar and chart option.

    Or to possibly include two reports in one email where they show the different chart types in the same email.

    1 vote

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  3. New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.

    3 votes

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  4. Hey la Product Team !

    Summary:
    Customers require access to granular and raw AWS cost and usage data that mirrors the level of detail found in AWS's Cost and Usage Report (CUR).
    The current DoiT console and API provide aggregated data, which lacks some of the required keys present in AWS CUR, such as 'usage start' and 'usage end' dates. Additionally, the inability to fetch the full dataset with a single query
    needs to run multiple requests and merging, which is not ideal and raises concerns about potential performance issues.

    Request details:
    Direct access to raw data: provide a method…

    2 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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  5. Similar to Report Templates, customer would like to be able to create Dashboard templates. This would allow new teams to be able to quickly create dashboards that leadership has deemed to be related to KPIs.

    3 votes

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  6. Stacked column chart unclear for this type of report. The sums at the top of the columns are unclear. Perhaps we should restrict the type of report you can build if you view your data this way? https://drive.google.com/file/d/1fCEVzsh4DYYjRs_W-r4GXiYTMRetWpMB/view

    3 votes

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  7. Customer would like to clean up the GCP Lens by removing the CUD utilization widgets since there is no data to be shown at the moment.

    3 votes

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  8. Customer wishes they could annotate reports in the console so they can mark which month eg. they made a specific change in their infrastructure. This way dips or spikes that were expected could be clarified in reports with a little note.

    2 votes

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  9. Customer is leveraging custom dashboards by team and would like to be able to use the Cost Anomaly widget to filter by the team specific attribution to only show Cost Anomalies by that specific team.

    2 votes

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  10. Customer would like to see the cost before and after EDP in Navigator reports so they can accurately report on their savings.

    9 votes

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  11. Customer would like to build 1 dashboard and then filter on an attribution, rather than have to create multiple of the same dashboards just to view a different attribution.

    1 vote

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  12. Customers would like to be able to send their alerts to either the shared Slack Channel and/or their own Slack channels

    1 vote

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  13. 1 vote

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    0 comments  ·  APIs  ·  Admin →
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  14. 3 votes

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  15. Hi Team,

    I'd like to propose a graphical enhancement to reports visualisation

    Issue Summary:
    When using reports with 2-dimensional graphical chart types (Stacked Columns, Lines, etc) users infer the trends in their costs eyeballing the data as there's no trend (or regression) line describing visually how the data changed over time. This leads to reports lacking information and requiring extra steps to get to the desired information

    Desired Outcome:
    A graphical aid that tells the user if the data is trending upwards or downwards and by how much in an intuitive manner

    Suggested Solution:
    A linear (to keep it computationally…

    4 votes

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  16. Can I have an option to refresh all widgets on a dashboard at once - rather than clicking through them all?

    1 vote

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  17. Salut la Product Team,

    I am writing to request an enhancement to the EKS Lens reporting feature within the [Your Cloud Management Platform Name].
    I have noticed (and I am not the only one) that in the cost reports generated by EKS Lens, there are instances where costs are labeled as "N/A," particularly in relation to the "EC2-Other" category.
    This label is not very convenient for understanding the allocation of costs and can lead to confusion when analysing customers' cloud expenditure.

    Issue Encountered:
    In the Navigator EKS cost reports, it is frequently encountered that a label "N/A" which seems to…

    3 votes

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  18. Hello Bonjour dear Product Team,

    I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.

    Issue Summary:
    Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.

    Desired Outcome:
    We propose the implementation of a feature…

    11 votes

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  19. Dear Product Team,

    I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
    I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.

    Issue Summary:
    Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as…

    7 votes

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  20. Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that…

    7 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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