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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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52 results found

  1. just feedback on the cost anomaly feature on doit console: it is awesome!!
    we are using the API to pull the events and show them internally to the corresponding teams
    feature request: can we get some more critical fields on the api response
    we are missing mainly the status : is the alert still active or not
    idealy the end_date of an alert would be awesome, since you have that information and you show it on the UI

    2 votes

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    1 comment  ·  APIs  ·  Admin →

    Hello Zakaria,

    Thank you again for your valuable feedback. We're happy to inform you that we've implemented the requested feature. We hope you enjoy it! Your input is essential to us, so please don't hesitate to share any other ideas you may have.

    Best regards,

    Francisco

  2. Hello Team,

    the customer would like to be able to 'Pause' the process of running heavy reports which would allow last minute adjustments to be done within Group By/ Filter before the data loads.

    Running heavy reports takes time to load, and if any adjustments need to be done to Filtering or Group By they need to wait first until the heavy report loads before they can go back and adjust and re-load.

    A 'Stop' or 'Pause' button would help this.

    Kind Regards,

    3 votes

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  3. Get an alert about a new service SKU that we started to get billed on

    1 vote

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  4. Hello Team,

    Currently the customer needs to open the Insight page to see and review the optimization opportunities.

    It would be great to have Notification setup possible on freshly posted Insights within the customer's Navigator. The same fashion as for Cost Anomaly detection, where they can get notified via Slack for example.

    Kind Regards,

    1 vote

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    Released  ·  0 comments  ·  Other  ·  Admin →
  5. Every first day of the month a customer get a misleading info related to the daily digest.
    The problem is that we compare last month data to the current month and it takes 24 hours for the data to update.
    We need to add a warning message so customers can understand why there is a gap with the results.

    1 vote

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    Released  ·  0 comments  ·  Other  ·  Admin →
  6. Salut la Product Team,

    I am writing to request an enhancement to the DoIT console that would streamline the process of managing reports within dashboards.

    Issue Summary:
    At present, the DoIT console requires users to add reports to dashboards individually. This process can be time-consuming and cumbersome, especially for users who need to manage a large number of reports across various dashboards.

    Desired Outcome:
    I would like to see the introduction of a feature that allows users to add reports to dashboards in bulk, similar to how permissions and labels are currently managed within the console.
    This feature should enable…

    6 votes

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  7. Quensus would like to upload their own cost data sets to Navigator so that they can use Reports to get a complete picture of the full technical costs (cloud + other tools they purchase) of supporting each of their customers.

    6 votes

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  8. The customer reports that there is something wrong with the cost anomaly tool, and that they are receiving false alarms every day.
    Because of this and the alert fatigue they plan to disregard Cost Anomalies moving forward, despite getting a lot of value from it in the past.

    5 votes

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  9. Eg. the month of October shows now only the actual spend and November is the forecast.
    Ideally, from a monitoring point of view, it would be nice if the month of October could be filled on top with the forecast to see it nicely per month.

    1 vote

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  10. Customer Problem:

    As a customer, I would like to be able to send notifications such as Cost Anomalies, invoices, quota monitoring, cloud incidents, etc., to Microsoft Teams public and private channels in a native way, similar to the functionality that exists today for Slack.

    2 votes

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  11. We have set up Budgets in the DoiT console, and unfortunately, the alert notification isn't as complete as the existing AWS Budget with a breakdown of services.
    DoiT requires logging into the Console to view Budget Details, which is not that user-friendly for the following reasons:
    - The recipient requires access to the DoiT console.
    - To view the service breakdown, it requires investigating the budget and generating the report to view the usage breakdown.

    4 votes

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  12. Dans les alertes de rapport, permettre de publier sur Slack ou par email le rapport, 2 jours plus tard afin d'avoir reçu la facturation global. Par exemple pour un rapport Monthly de publier le message à J+2

    1 vote

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  13. Hello Team,

    ENT customer with great business complexity would like to be able to create several Threads on an Insights.

    Use Case Example: If there is an optimization opportunity that includes accounts from several business units, the optimization effort pieces should also go to the specific technical teams of those business units. The customer should then be able to monitor how those are executed within the specific technical teams in one place next to the same Insight.

    Best,

    1 vote

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  14. Customer would like to split certain set of resources among their existing EKS namespaces. However, because this grouping is saved as an Attribution (Attribution "A"), they must first create one attribution per namespace, and add each of those attributions & Attribution A to an Attribution Group in order to split costs.

    This approach requires more work, and significantly increases the data involved in the query, meaning that it often times out.

    1 vote

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  15. Customer Problem: Today we do not have any information about the below data:

    • Customers do not have the ability to filter the active anomalies that they have treated/seen vs where they still have to take an action .
    • How many customers are actually performing any action for the anomalies we generate for them,

    • Identifying the false positive and gather customers feedback so that we can improve the product

    1 vote

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    Released  ·  1 comment  ·  Cost Anomalies  ·  Admin →
  16. Currently, reports with "daily" time intervals often show unreasonable forecast trend lines, which reduces confidence in DoiT's forecasting algorithm. Can we update this so that the forecast takes into account likely fluctuations?

    1 vote

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  17. Real time cost anomalies!

    1 vote

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    Released  ·  0 comments  ·  Cost Anomalies  ·  Admin →
  18. I think it's important that the names we give pre-built reports accurately reflect what those reports show. Shouldn't this report be called something like "Top 10 Users by Query Cost" instead?

    1 vote

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  19. Today, every time we're duplicating the Navigator tab in the browser while we're in cost report and already defined some filters, it's being opened as a new report and doesn't save the filters we applied in the original report. I'd like to get the exact same view of the cost report in Cloud Navigator as in the original tab.

    1 vote

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  20. Customer Problem:

    As a Japanese customer, I would like to have an experience in my language when interacting with DoiT support.

    1 vote

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    Released  ·  0 comments  ·  Admin →
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