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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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29 results found

  1. Every first day of the month a customer get a misleading info related to the daily digest.
    The problem is that we compare last month data to the current month and it takes 24 hours for the data to update.
    We need to add a warning message so customers can understand why there is a gap with the results.

    1 vote

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    Released  ·  0 comments  ·  Other  ·  Admin →
  2. Make it more clear how Insights savings numbers are calculated.

    2 votes

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    Released  ·  1 comment  ·  Other  ·  Admin →
  3. Dans les alertes de rapport, permettre de publier sur Slack ou par email le rapport, 2 jours plus tard afin d'avoir reçu la facturation global. Par exemple pour un rapport Monthly de publier le message à J+2

    1 vote

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  4. Hello Team,

    ENT customer with great business complexity would like to be able to create several Threads on an Insights.

    Use Case Example: If there is an optimization opportunity that includes accounts from several business units, the optimization effort pieces should also go to the specific technical teams of those business units. The customer should then be able to monitor how those are executed within the specific technical teams in one place next to the same Insight.

    Best,

    1 vote

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  5. Customer would like to split certain set of resources among their existing EKS namespaces. However, because this grouping is saved as an Attribution (Attribution "A"), they must first create one attribution per namespace, and add each of those attributions & Attribution A to an Attribution Group in order to split costs.

    This approach requires more work, and significantly increases the data involved in the query, meaning that it often times out.

    1 vote

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  6. Currently, reports with "daily" time intervals often show unreasonable forecast trend lines, which reduces confidence in DoiT's forecasting algorithm. Can we update this so that the forecast takes into account likely fluctuations?

    1 vote

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  7. I think it's important that the names we give pre-built reports accurately reflect what those reports show. Shouldn't this report be called something like "Top 10 Users by Query Cost" instead?

    1 vote

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  8. Today, every time we're duplicating the Navigator tab in the browser while we're in cost report and already defined some filters, it's being opened as a new report and doesn't save the filters we applied in the original report. I'd like to get the exact same view of the cost report in Cloud Navigator as in the original tab.

    1 vote

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  9. just feedback on the cost anomaly feature on doit console: it is awesome!!
    we are using the API to pull the events and show them internally to the corresponding teams
    feature request: can we get some more critical fields on the api response
    we are missing mainly the status : is the alert still active or not
    idealy the end_date of an alert would be awesome, since you have that information and you show it on the UI

    2 votes

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    1 comment  ·  APIs  ·  Admin →

    Hello Zakaria,

    Thank you again for your valuable feedback. We're happy to inform you that we've implemented the requested feature. We hope you enjoy it! Your input is essential to us, so please don't hesitate to share any other ideas you may have.

    Best regards,

    Francisco

  10. Hello Team,

    the customer would like to be able to 'Pause' the process of running heavy reports which would allow last minute adjustments to be done within Group By/ Filter before the data loads.

    Running heavy reports takes time to load, and if any adjustments need to be done to Filtering or Group By they need to wait first until the heavy report loads before they can go back and adjust and re-load.

    A 'Stop' or 'Pause' button would help this.

    Kind Regards,

    3 votes

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  11. Can DoiT Navigator support amoritizing credits across the months they were used? For example, if a customer received credits in July that covered usage from all of Q2. Is it possible to distribute these historically with the amoritized cost metric?

    4 votes

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  12. Customer Problem:

    As a customer, I would like to be able to send notifications such as Cost Anomalies, invoices, quota monitoring, cloud incidents, etc., to Microsoft Teams public and private channels in a native way, similar to the functionality that exists today for Slack.

    2 votes

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  13. Customer Problem:

    As a Japanese customer, I would like to have an experience in my language when interacting with DoiT support.

    1 vote

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    Released  ·  0 comments  ·  Admin →
  14. Customer problem:

    Currently, to set up a subscription to a report, the configuration is done through a cron syntax, which is sometimes not very intuitive or easy to use. With this project, we want to improve and simplify the subscription process so that our customers don’t miss out on anything!

    1 vote

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  15. Deployment requires a Deployment_ID variable as an input parameter, but our docs are sparse on how and where to find that, also it's currently a manual process to get that, it'd be nice if it was deterministically generated id, which might help make automation from scratch easier without a manual process of manually looking up the dynamically generated input variable.

    Additional Context on Doit Internal Slack which references a ticket with further context https://doitintl.slack.com/archives/C018XHBUQ5Q/p1724341416160099

    3 votes

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    Released  ·  1 comment  ·  Kubernetes  ·  Admin →
  16. Right now, once the Cost anomalies get generated and assuming that is been investigated and understood the “why” that happen.

    Now Engineer from the customer wants to put some notes or annotate the reason for that particular cost so that other people in the organisation won’t ask the same questions, and have the context when that alert generated again.

    Can we add some capabilities to add Notes probably in the Navigator so that can be refer in the future.

    1 vote

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  17. Showcase total potential Insights savings for customers who do not have access to the tool due to their current subscription. This should increase customer visibility and help upsell.

    1 vote

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    Released  ·  0 comments  ·  Other  ·  Admin →
  18. 1 vote

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  19. 1 vote

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    Released  ·  0 comments  ·  Integrations  ·  Admin →
  20. The customer wants to send scheduled reports to different Slack channels.

    For instance, they've created two separate reports: one covering data-related services like BigQuery, and another focusing on application-related services like GKE and GCE. They would like to send these reports to different Slack channels—specifically, the Data Team Channel and the Application Channel, respectively.

    Although Slack supports the channel email, it is only available for the Pro version.

    1 vote

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