Chat Support for CREs
Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:
"Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"
3
votes
Piyush Patil
shared this idea
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AdminAnonymous (Admin, DoiT) commented
Thank you for sharing this idea - this is something we are currently exploring. We will keep you updated on the progress.