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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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111 results found

  1. Customer Problem:

    As a Navigator customer, I would like to be able to visualize and efficiently track my commitment agreements (EDPs, Google commits, or Azure Enterprise Agreements) in the DoiT Console without needing a commitment agreement with DoiT (DoiT Advantage)

    1 vote

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  2. Customer problem:

    I would like to have flexibility with the different payment methods that a provider supports and thus be able to pay with the one that suits me best. I.g.: Japanese local payment methods such as JCB and Furikomi.

    1 vote

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  3. Currently it is not possible to assign a DoiT Organization to a new user when they are invited to Navigator. We propose the following changes:
    1. Make it clear which Organization is the "default" organization by using that term. The default Org should include all data for all clouds.
    2. Enable the selection of an Organization for new users in the "Invite new user" flow. Currently it is only possible to select their Role.
    3. Automatically add all Users to the default Organization unless they are moved to a different Organization.

    4 votes

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  4. Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.

    Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…

    7 votes

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    Under Development  ·  1 comment  ·  Other  ·  Admin →
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  5. Be able to ingest AWS Health events from the Master Payer Account and linked AWS accounts and show them in the Cloud Incident panel.

    If possible, be able to read each customer's MPA email to extract any notifications we might come up with. eg: Abuse reports, Automated alerts sent via email

    5 votes

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  6. Provide a value in the "project" list when users are requesting support that simply says "No project, general question" or "Project N/A"

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. We recently had a request from a customer to get provider costs over slack similar to what Amazon Q provides on the AWS console but for slack.

    I think it would be great for customers to have the ability to tag AVA on their shared slack channel and ask questions such as:
    "How much have I spent on account xxxx in the past 30 days?"

    More details and Ofir's opinion here:
    https://doitintl.slack.com/archives/C010V5SE3T5/p1723712791567669

    2 votes

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    Discovery  ·  0 comments  ·  Ava Assistant  ·  Admin →
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  8. Right now all Marketplace spend is grouped under a single line item on our GCP invoices but some months we have 40%+ of our bill in Marketplace spend. I'd like to be able to see all of the marketplace line items separately on the invoice.

    1 vote

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  9. Automated recommendations tool that provides cost optimisation tips such as: ec2 and rds rightsizing, recommendations to purchase RIs on stable workloads, snapshot deletion recommendations and more - each recommendation shows how much money can be saved per action.

    4 votes

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  10. Interactive UI, similar to CHT or Vantage that lets you click on a service and automatically show you the drill down if the consumption. In addition, the reporting shows your current consumption vs last months exact time frame.

    2 votes

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  11. AWS has the option to pay for more updated data in Cost Explorer. When a customer already pays for this, they would like to see it available in Navigator reporting.

    https://docs.aws.amazon.com/cost-management/latest/userguide/ce-hourly-granularity.html

    1 vote

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  12. I want an alert whenever there's a daily spike of more than X $ in an aws account/gcp project. And I want that for all accounts, without specifying the account name. Meaning, if a new account/project is created, the anomaly alert will catch it.

    1 vote

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    Planned  ·  0 comments  ·  Budgets & Alerts  ·  Admin →
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  13. Based on a customer request, breakdown of FlexCUD coverage by machine type and project. the following report shows most of the data but the calculation is more complex and cannot be achieved in a report. FlexCUD Lens or dashboard could be created to show: 1. coverage percentage 2. effective discount achieved

    https://console.doit.com/customers/Rl1kjaWwmyf0rtrLhqQf/analytics/reports/oSn3P22Xr40hXV072ibX

    1 vote

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  14. Hi Team,

    would it be possible to have a summary in plain english of what is the expectations for my Alerts setup? Ideally a feature that looks at my Alerts configurations (both Budgets and Cost Alerts) and describes in plain english that I should receive an email when X happens, Y happens, etc. in a single pane of glass. It would be great to set expectations and avoid misconfigurations of customer alerts

    6 votes

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  15. Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.

    10 votes

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  16. Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    3 votes

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  17. Feature Request: Cloud Vendor Filtering
    This is just a suggestion - since we onboarded AWS (previously we only had GCP) it's gotten annoying to filter each cloud vendor when I want to look at it specifically.

    I'd suggest adding the option to filter cloud vendors (AWS, GCP, Azure, etc) somewhere else and not under the Filter drop-down menu.

    Doing these multiple clicks each time isn't very convenient.

    1 vote

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  18. 7 votes

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  19. We often have customers who need to manually update their invoice buckets. If we could have a function to use specific attribution groups to do this instead then it would save our customers using this function significant time in checking the invoice and then they would be able to make any adjustments without a large timesink

    1 vote

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  20. A customer expressed to see an option to switch seamlessly between several different tenants that are under one company.
    For example, Tenant A, B, C under Company 1 to have a dedicated dashboard where they can switch between them.

    1 vote

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