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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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111 results found

  1. Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.

    1 vote

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  2. Customer is beginning to leverage the multi org features with in Navigator and would like those features to extend to the Consulting and Support area as well. They would like for the ticket history to only show tickets that have been opened by member of that specific Organization. They are trying to seperate everything out and would like those additional controls in place.

    1 vote

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  3. When a customer has overdue invoices, Navigator shows a top banner with a warning to all signed-in users: "Overdue and outstanding invoices - We are unable to renew your Cloud subscription. Please pay overdue invoices or you may not be able to use these services."

    A customer that has that banner while working with DoiT's teams to resolve the payment issue (transfers applied incorrectly to invoices, nothing overdue) suggested that the banner shouldn't be shown to all users or should be made configurable as it raises unnecessary repeated questions for them internally.

    5 votes

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  4. Customer would like to be able to easily export a list of all Cost Anomalies. Right now the only way to get a $$ total of them is to add them up manually.

    6 votes

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  5. With the newly introduced DataHub, it would be great if we could provide connectors for easy ingestion of cloud sustainability data:

    This functionality would allow allocation and visualization of sustainability data behind a single pane of glass within DoiT Navigator.

    (This idea supports the implementation of https://uservoice.doit.com/forums/957092-doit-cloud-navigator/suggestions/48342290-support-cloud-carbon-footprint-reporting.)

    2 votes

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  6. We'd like to adjust our anomaly detection to allow selection of custom cost tag.

    For instance, our primary cost tag is the Component tag, we now often get SKU-based anomalies that aren’t anomalies when looking at en entire Component tag value.

    For instance: We may have a cluster tagged with Component=EMRCluster1 that switched from using one type of EC2 instance to the other. This will show up as an anomaly, but the entire service under this Component tag didn't necessarily have an anomaly.

    30-50% of the anomalies we get now are now red herrings because of this.

    My questions:
    -…

    1 vote

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  7. A suggestion is to have the option to set alerts on unused licenses (over 10).
    And have the alert sent to the client Admin/finance role in the company plus the doit/client slack channel.

    1 vote

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  8. Today budget alerts are send when the actual percent of the budget is consumed. In order to reduce false alarms, it would be great if there would be an option to only send the alert if the projected cost of the budget will reach 100%.
    For example, if I have a budget alert set to 50% and the predicted spend will not reach 100% this month the alert will not be sent.

    2 votes

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  9. Additionally, the DoiT budget report doesn't include taxes, while our AWS budget does. Could it be possible to customize the configuration to include taxes in the budget cost?

    4 votes

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  10. We have set up Budgets in the DoiT console, and unfortunately, the alert notification isn't as complete as the existing AWS Budget with a breakdown of services.
    DoiT requires logging into the Console to view Budget Details, which is not that user-friendly for the following reasons:
    - The recipient requires access to the DoiT console.
    - To view the service breakdown, it requires investigating the budget and generating the report to view the usage breakdown.

    4 votes

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  11. Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated…

    7 votes

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  12. They would like the ability to set default sharing settings for all of their Cloud analytics reports. For instance they would want to have have view-only sharing settings be the default for all user-created custom reports.

    3 votes

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  13. The customer reports that there is something wrong with the cost anomaly tool, and that they are receiving false alarms every day.
    Because of this and the alert fatigue they plan to disregard Cost Anomalies moving forward, despite getting a lot of value from it in the past.

    5 votes

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  14. When setting up a report for email delivery, it would be nice if it could be set to include multiple chart options. As an example, to include both the stacked bar and chart option.

    Or to possibly include two reports in one email where they show the different chart types in the same email.

    1 vote

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  15. New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.

    6 votes

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  16. Similar to Report Templates, customer would like to be able to create Dashboard templates. This would allow new teams to be able to quickly create dashboards that leadership has deemed to be related to KPIs.

    3 votes

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  17. Stacked column chart unclear for this type of report. The sums at the top of the columns are unclear. Perhaps we should restrict the type of report you can build if you view your data this way? https://drive.google.com/file/d/1fCEVzsh4DYYjRs_W-r4GXiYTMRetWpMB/view

    3 votes

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  18. Customer would like to clean up the GCP Lens by removing the CUD utilization widgets since there is no data to be shown at the moment.

    3 votes

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  19. Customer wishes they could annotate reports in the console so they can mark which month eg. they made a specific change in their infrastructure. This way dips or spikes that were expected could be clarified in reports with a little note.

    2 votes

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  20. Customer is leveraging custom dashboards by team and would like to be able to use the Cost Anomaly widget to filter by the team specific attribution to only show Cost Anomalies by that specific team.

    2 votes

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