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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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57 results found

  1. 9 votes

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  2. When the Snowflake Lens is first connected, there is nothing on the screen that would designate it's processing. Similar to AWS Lens, EKS Lens, Pulse, etc - it would be extremely helpful to provide visualization of some sort that billing data is getting ingested.

    Here's link showing the lack of information on end user's side: https://share.zight.com/rRuKk9ge

    1 vote

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  3. Currently, customers using the Doit console to purchase Microsoft 365 subscriptions or licenses are limited to monthly billing. Annual subscriptions require direct engagement with our sales team. This necessitates the creation of annual contracts, often for a small number of licenses, which consumes significant time in managing Ironclad and Salesforce for minimal revenue.

    To improve efficiency, I propose enabling customers to purchase a limited number of Microsoft 365 licenses (e.g., fewer than 50) through our console with both monthly and annual billing options. This would significantly reduce the administrative overhead associated with low-volume annual contracts.

    1 vote

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  4. Expand DoiT’s real-time anomaly detection capabilities to cover additional AWS services, such as Amazon ECS.

    Use Case:
    In the event of a container being compromised—whether due to a security breach or a misconfiguration—the resulting spike in resource consumption can quickly lead to unexpected charges, potentially costing hundreds or even thousands of dollars before the issue is detected.

    By leveraging real-time anomaly detection, these incidents can be identified proactively using your usage logs, often before they appear in standard cloud billing or usage reports, which typically have a delay of 24 to 48 hours. This early detection helps minimize financial impact…

    1 vote

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    In Backlog  ·  0 comments  ·  Cost Anomalies  ·  Admin →
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  5. Customer is using the multi organizational features and would like for the admins to be able to create reports and share them to specific organizations with in their tenant. This would allow them to easily create reports for the individual org and share them out to the correct groups of users.

    8 votes

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    In Backlog  ·  3 comments  ·  Users & Roles  ·  Admin →
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  6. A tool in the UI to manage CUDs / spend reservations. It’s currently fairly manual, and the out-of-the-box tools AWS and GCP provide don’t entirely help.

    2 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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  7. As an individual on a team or working on a specific product, I'd like to see which portion of my company's total insights can be implemented by my team. This helps me understand which cost opt / security recommendations are within my team's control.

    Similar concept to why we allow users to filter for anomaly alerts by an Attribution or might recommend customers to create customers dashboards made up of reports that are filtered to an Attribution (rather than looking at a Lens). Less noise + I know what I can take action on immediately. I believe this would also…

    2 votes

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    0 comments  ·  Insights  ·  Admin →
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  8. It would be great if we could set the Cost Anomaly Detection on Attributes via API and therefore terraform.

    We manage our DoIt Attributes and Groups via terraform and want to avoid any manual configuration.

    1 vote

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    New  ·  0 comments  ·  APIs  ·  Admin →
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  9. It would be extremely useful to include data on AWS costs in the DoiT billing export table, in addition to the existing data on GCP costs.

    3 votes

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  10. If you're going to provide lambda/policy/eventbridge config to organize OUs automatically when FlexSave accounts are added to the org, you might as well provide some IAC (terraform/cloudformation) to deploy it.
    Thanks

    2 votes

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  11. We are a group of companies sharing a common DoIT console space.
    Each company has a unique billing profile. Each company has one or more Google billing accounts associated with its billing profile.
    We need the administrators of each company to be able to view and configure their own invoices, billing profiles, etc., but not those of other companies.
    They currently have administrator privileges and can view and modify the invoices and all settings for all companies. We would like to associate administrator rights with a specific billing profile so that administrators can only view and modify what is linked…

    3 votes

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  12. 6 votes

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    Future Consideration  ·  1 comment  ·  APIs  ·  Admin →
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  13. Today, I can't scope an Alert to an attribution group — only attributions. However, I think there's a compelling use case.

    If I create an attribution group "Engineering Team" I might want to set an alert that then monitors for each individual team in that Attribution Group with the optional "Evaluate for each" setting. Today I can't do that. Instead I have to create an alert for each attribution.

    Here's a video explaining my logic further. https://www.loom.com/share/9937b4dc51914bd08f9075b06c8e989c?sid=2e30b2b8-bbb1-438e-be58-610bb10bdc95

    1 vote

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  14. When we create projects in GCP, all projects that we create end up in the same billing bucket in the DoiT console. It would be great if we could set up some rules / configuration on the DoiT side to organize projects into different billing buckets based on the GCP project labels / tags. If that was possible, then it's easy for us to just label the projects we create appropriately in our Terraform. Lacking that, even enabling us to manage billing bucket project allocations via your REST API would be preferable to manually assigning projects.

    1 vote

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    • Move recommendations over to Insights so all recommendations are included in the same place.
    • Ensure that recommendations don't change when you shift the time range
    1 vote

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  15. AWS has the option to pay for more updated data in Cost Explorer. When a customer already pays for this, they would like to see it available in Navigator reporting.

    https://docs.aws.amazon.com/cost-management/latest/userguide/ce-hourly-granularity.html

    1 vote

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  16. Customers would like to be able to send their alerts to either the shared Slack Channel and/or their own Slack channels

    2 votes

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