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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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111 results found

  1. Can we consider a forecast that includes budget, actual spend and forecast all in one report? Customers will then have the ability to track their current spend, see the forecasted spend with budget mapped across both spend metrics.

    Customers should also have the option to filter forecasted and actual spend by service and attribution. Lastly the ability to create a growth factor by month/quarter to incorporate future projects in the forecast will be key for the majority of FinOps users

    1 vote

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  2. Automated recommendations tool that provides cost optimisation tips such as: ec2 and rds rightsizing, recommendations to purchase RIs on stable workloads, snapshot deletion recommendations and more - each recommendation shows how much money can be saved per action.

    4 votes

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  3. Most customer environment either as a value for the "Name" tag or in the resource name contain a piece of info about the deployment stage of that resource (i.e. "prod", "test", "sandbox").

    It would be great if we could have a default attribution that looks for "prod" string (case insensitive) in resource names and name tag values. Also another attribution that looks for "test" or "stage" or "sandbox". This 2 Attributions could then be combined in an Attribution group available to all customers by default.

    While not perfect, this opinionated approach is a start to allow customers to derive hierarchy…

    2 votes

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  4. Customer would like to be able to easily export a list of all Cost Anomalies. Right now the only way to get a $$ total of them is to add them up manually.

    6 votes

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  5. Customers often receive monthly subscriptions or charges for cloud services on the 1st of each month, such as Cognito, IAM Analyzer, or backups. These charges frequently trigger cost anomaly alerts, causing unnecessary panic and notifications in Slack channels or emails. Instead of treating these as cost anomalies, it would be more appropriate to classify them as 'Monthly Cost Awareness' or 'Monthly Charges by SKU,' as they are expected expenses rather than anomalies.

    3 votes

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  6. Hello la Product Team,

    It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.

    Feature => Cost savings evaluation tool:
    It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
    The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
    The output should clearly indicate the monetary value associated…

    7 votes

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  7. Customer would like to receive invoices that are in line with their split cost reporting, rather than broken down by account. They would like to be able to generate invoices that include % of shared costs like this have in this report.
    Eg. https://console.doit.com/customers/GnnFMff9PzV9jH1UueMA/analytics/reports/IZ9C0e3zL44ki0PZ0dES

    The only option for custom invoices is custom invoice buckets, which is still account-based meaning that accounts with split costs cannot be divided between different invoices.

    1 vote

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  8. Customer plans to enable SSO for their entity/specific domain, and would like to be able to automatically assign the proper DoiT Organization restriction to all users with this domain who sign in via SSO. Currently this assignment must be managed manually, which is complicated as the customer plans to invite a high number of users.

    1 vote

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    Discovery  ·  1 comment  ·  Users & Roles  ·  Admin →
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  9. Hello Product Team,

    I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.

    Issue Summary:
    Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678

    What is expected :
    We would like a feature that…

    7 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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  10. This is an idea for all lenses

    Add a "Contact an <Lens> Expert" button to all Lenses dashboards that would automatically open a CRE ticket with all relevant context.

    For example the GKE Lens should have a "Contact a GKE Expert)
    This way customers have better experience and quick access to our CRE team

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. "Make a Wish” https://www.linkedin.com/feed/update/urn:li:activity:7242910404618715136/

    Make the "Feedback/Idea/Wish" Button more prominent to foster more innovation.

    1 vote

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  12. Customers have related to me that they would like to be able to review changes made to anything in the console - especially things like Billing Profiles.
    We should implement an AuditTrail function that shows all of this with TimeStamps and User IDs

    1 vote

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  13. When I go to the Console, it requires that I log in again. I think it times out after a day. Other apps, including secure ones, allow much more time before timing out.

    Some apps are transactional, so you log in occasionally to perform specific tasks. But if we want to have a true "console" it needs to be convenient and available.

    1 vote

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    Hello - this is our way to re-authenticate users who've been authenticated with SSO/Google/Microsoft periodically. The reason it is needed is because in case a user is removed from the SSO IdP/Google/Microsoft by the organization we don't want him to remain active in our Console.

  14. Customer would like to be able to download all data from invoice explainer into a table.

    2 votes

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  15. Introduce and enhancement to the API so that customers can manage their users (create/update/delete).

    1 vote

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    0 comments  ·  APIs  ·  Admin →
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  16. New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.

    6 votes

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  17. 5 votes

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    1 comment  ·  APIs  ·  Admin →
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  18. Customers have requested a tool that would help them to better forecast their costs, based partially on the history (which we already have) with the ability to adjust, such as:
    - simulate a cost optimisation across specific workloads / projects / accounts of 10% per month over 3 months.
    - simulate deployment of new services at different times in the next year. e.g. we know we'll deploy a thing that costs $10k/month and grow to $20k over a few months.

    1 vote

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  19. Every project that was billed in an invoice should stay as is in the reports, regardless of the current sate of the billing profile and accounts/projects assigned to.

    Currently, when using the "Invoice" chip, one needs to select the invoice bucket/billing profile. If a project/account has been removed in the meantime, even when selecting time range when project/account xxx was present - it does not show in the report, as the Invoice filter takes into account only projects/account already present in the billing prifle/invoice bucket

    3 votes

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  20. We should implement an easy way to open a ticket with a CRE from a cost anomaly page like we do with Insights.

    Just like a customer might want to review an Insight with a CRE to go over whether its relevant in the context of their business / strategy, a customer might want to troubleshoot an anomaly with a CRE.

    I’d bet there have already been situations where a customer opened a ticket to review a detected anomaly with a CRE.

    Could also be a good up-sell for Essentials customers as well, who have anomaly detection but don't have…

    1 vote

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    0 comments  ·  Cost Anomalies  ·  Admin →
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