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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

Thank you in advance for your comments
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52 results found

  1. When using the data views of either percentage change or absolute change, The customer would like to be able to limit those results by both value and/or top/bottom.

    For Example if viewing spend using percentage change, they would like to be able to use the limit result feature to say only show me the accounts that have percentage change 25% or more.

    1 vote

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  2. Customer wants to be able to run a report and send the output data as a JSON to a user-specified API. They want to do this to track team costs in a third-party tool that their developers use.

    1 vote

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  3. Hello,

    It'll be a good feature to be able to create read-only API keys, so the API access can be automated with less risk.

    Thanks

    2 votes

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    Future Consideration  ·  1 comment  ·  APIs  ·  Admin →
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  4. A customer would like the ability to create high level "Executive Diagrams" that does not show the same level of detail that is currently being showcased. Would like something to show leadership that visualizes that it is say a 3 tier web app and the relevant services.

    1 vote

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  5. Allow users to customize the import settings during Cloud Account onboarding.

    Users should be able to filter resources based on:
    * Region (e.g., import only us-west-2)
    * VPC (e.g., focus on specific VPCs for diagram clarity)
    * Tags or Allocations (e.g., import only resources tagged with Environment=Production or belonging to a specific team)
    * Resource Name Patterns (Regex Support) (e.g., import only resources with names matching .-prod-.)

    User Value:
This feature will provide more control over what gets imported into Cloud Diagrams, helping reduce visual clutter and improving relevance, especially for large environments. It also supports security and scoping…

    2 votes

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  6. Add the context in the anomaly notification which is like highlighting the usage and cost impact along with the timing when it occurred during the day

    An example: Hey, between 2-3AM on May 5th you had 150M requests which lead to a charge of 110$ and this is why we triggered the anomaly"

    2 votes

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    New  ·  0 comments  ·  Cost Anomalies  ·  Admin →
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  7. Add exchange rate pricing to billing column in reporting

    2 votes

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  8. On the "Insights coverage" popup (https://share.cleanshot.com/HNdfYdy8) I think it'd help to preview or link to the insights you would get were you to set up the appropriate permissions.

    Whether it be a few examples, or links to our documentation or the cloud providers' that is more specific of the type of insights you'll start getting. Could help in cases with getting a customer to set it up.

    Could be a tooltip or a link somewhere

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Can we add Cloud Diagrams to the quick links in the DCI search?

    2 votes

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  10. We should provide “Insight” on untagged BigQuery spend. Something like “xx% of your BigQuery queries is not labeled/tagged

    2 votes

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  11. As this is quite a recurring topic, especially with our DCI Enterprise customers.

    The idea would be to allow privileged users to access to both AWS programmatic access, and AWS web console access from the assets page.

    Optionally, for specific cases, provide a Doer-eyes-only (CSOS) toggle to deny (default) or allow:
    - cost explorer
    - IAM
    - billing permissions.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. Have direct flows for app data flows based on tags/names

    1 vote

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  13. Due to security scans and their results, customers may require to update the S3 policies for the S3 buckets that DoiT manages and uses for EKS Lens.

    Please review whether ths following policy can be implemented for all customers (attached)

    1 vote

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  14. We would like to be able to get alerts either monthly or quarterly alerting us to how we are pacing toward our EDP Commitment. It would be helpful information to allow customers the visibly into potential shortfall that was automatically being sent out.

    6 votes

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  15. Got this question from a customer I think it is good idea to add chat capabilities somehow for our tickets :slightlysmilingface:

    "Is chat support available? I recently had a great experience with Pressable, the company that hosts our WP site. I had an issue moving a staging site to production with DNS, and the tech was able to help within a few minutes of chatting back and forth. I provided screenshots and a video of what was happening. Could your reps provide a similar experience?"

    5 votes

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    3 comments  ·  Other  ·  Admin →
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  16. If there is a gradual increase in cost on daly basis such increase will not be considered as an anomaly as the data would look like an expected increase however if we compare this cost over month to month the increase can be significant. Hence it is worth generating anomalies on such cost spikes on Monthly granularity.

    1 vote

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  17. Today, once we notify for an anomaly, we do not notify again if an anomaly is active but the cost has spiked by X times, lets say twice. As a result, customer who ignored the anomaly in first place based on its cost missed the opportunity to react when the cost spike became more considerable.

    1 vote

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    New  ·  0 comments  ·  Cost Anomalies  ·  Admin →
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  18. When the Snowflake Lens is first connected, there is nothing on the screen that would designate it's processing. Similar to AWS Lens, EKS Lens, Pulse, etc - it would be extremely helpful to provide visualization of some sort that billing data is getting ingested.

    Here's link showing the lack of information on end user's side: https://share.zight.com/rRuKk9ge

    1 vote

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  19. Currently, customers using the Doit console to purchase Microsoft 365 subscriptions or licenses are limited to monthly billing. Annual subscriptions require direct engagement with our sales team. This necessitates the creation of annual contracts, often for a small number of licenses, which consumes significant time in managing Ironclad and Salesforce for minimal revenue.

    To improve efficiency, I propose enabling customers to purchase a limited number of Microsoft 365 licenses (e.g., fewer than 50) through our console with both monthly and annual billing options. This would significantly reduce the administrative overhead associated with low-volume annual contracts.

    1 vote

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  20. A tool in the UI to manage CUDs / spend reservations. It’s currently fairly manual, and the out-of-the-box tools AWS and GCP provide don’t entirely help.

    2 votes

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    Discovery  ·  0 comments  ·  Other  ·  Admin →
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