111 results found
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Enable importing Google Cloud billing account historical data both standard and detailed BQ exports.
Most Google customers do not have BQ export enabled for their direct / other partner billing accounts. The few who do, usually have only the standard BQ export options. Importing historical data makes the Navigator more useful faster and enables customers to compare their better new DoiT pricing with their older pricing. Allow customers to import all types of BQ exports and not just the new detailed schema which most customers do not use.
17 votes -
Single Email Login for Multiple Domains in DoIT Console
Hello Bonjour dear Product Team,
I am reaching out to suggest an enhancement to the DoIT console that would greatly benefit large organisations with multiple BUs, particularly those that have grown through acquisitions.
Issue Summary:
Currently, users must log in separately to each domain within the DoIT console to manage cloud resources and costs. This can be cumbersome for teams that oversee cloud management across various business units within a single company. The need to log out and log back in for each domain creates inefficiencies and complicates the management process.Desired Outcome:
We propose the implementation of a feature…11 votes -
Testing notifications to verify setup
Hi Team, would it be possible to add a "Test Alert" button for Cost and Budget Alerts. This allows customers to verify if the channel is working correctly without altering the logic of their alerts.
10 votes -
Understand EDP Savings in Console
Customer would like to see the cost before and after EDP in Navigator reports so they can accurately report on their savings.
9 votes -
Sankey Charts for Invoice Reports
Hello Team, would it be possible to add Sankey Charts to the visualization types for Reports? This would be especially useful when using Invoice Reports
8 votes -
Proactive Cloud Service Notifications
(from https://doitintl.slack.com/archives/C010V5SE3T5/p1719243088837389)
A service/feature designed to proactively notify customers about important updates and news related to their specific cloud services: this could include notifications about service advisories (such as deprecations, price or limit changes), breaking changes, training opportunities, and other critical information. The notifications would be filtered based on the services the customer uses and may require customer acknowledgment for important updates, similar to what we have on “Insights” or “Cloud Incidents”.
This could serve as a communication distribution tool for CEP101.8 votes -
Super Admin Role or Managerial Hierarchy for Reports and Dashboards Management
Dear Product Team,
I am reaching out to request the addition of a new feature that would greatly enhance the management capabilities within our customers' engineering teams.
I have a customer, he is an Engineering Manager, and he has encountered limitations in overseeing and managing the reports, dashboards, and alerts created by members of my team.Issue Summary:
Currently, there is no role or permission set that allows a manager or team lead to view, modify, or edit the reports, dashboards, or alerts created by other team members. This lack of oversight capability hinders effective team management and collaboration, as…8 votes -
Support Costs SPOG
We think it would be helpful to have an "Understand my Support Costs" dashboard under Billing that would provide a SPOG for all support costs across Solve and PLPS for all Providers
7 votes -
Support for Image Attachments in Ava
Please enable the ability to attach and analyze images within Ava, particularly for internal usage with the Archon client where customers often attach documents and screenshots to tickets. Currently, Ava does not support attachments, leading to suboptimal responses when users attempt to get help with image-based content. For example, when users tried to have Ava describe screenshots, it failed to access the attachments, while other LLMs like ChatGPT and Claude handled the same task more effectively.
Given that the LLM backend (gpt-40) already supports image analysis, implementing this feature should be feasible. This capability would significantly improve Ava’s usability, especially…
7 votes -
Could we create one 'all in' invoice for DoiT Services and Products? I.e. including DoiT Navigator and Solve + Cloud usage.
All in invoice instead of separate invoices for cloud usage + Navigator.
7 votes -
Enhanced cost savings Insights and effort matrix integration
Hello la Product Team,
It would be very interesting to develop a feature that enables customers to prioritise their cost saving opportunities based on potential financial benefits and to assess these opportunities within an effort matrix for better decision-making alongside the Insight feature.
Feature => Cost savings evaluation tool:
It would be a complementary tool with Insights that allows customers to input data and receive an estimation of the financial benefits from the insights and recommendations provided.
The tool should be able to differentiate between savings, spend reduction, and cost avoidance.
The output should clearly indicate the monetary value associated…7 votes -
Enhanced Multi-org Email Notification Management
Hello Product Team,
I am writing to submit a feature request to address a critical issue we are facing with the management of AWS Root Account email notifications for multiple orgs under our management.
Issue Summary:
Currently, when we onboard subsidiaries and assign dedicated AWS Management Account Root email addresses, all notifications are being directed to the same mailbox. This setup results in important notifications being shared across subsidiaries, leading to potential security and privacy concerns. More context on the issue can be found in the related Zendesk ticket: https://doitintl.zendesk.com/agent/tickets/171678What is expected :
We would like a feature that…7 votes -
Combine multiple Metrics into one Report
Hello Team,
The customer is lacking the functionality to combine multiple Metrics into one report to get overall cost views quicker and easier.
At the moment, the customer needs to choose one specific Metric, and crate individual reports on that chosen Metric. The only way to get overview information on Savings, Amortized Cost, Amortized Savings. etc. is to bring those individual source reports to a Dashboard.
Suggestion:
Allow multiple Metrics to be included when creating a report for a better overview on specific costs. This would help to see all information on a specific Service for example, so all cost…
6 votes -
Summary of my Alerts Configuration
Hi Team,
would it be possible to have a summary in plain english of what is the expectations for my Alerts setup? Ideally a feature that looks at my Alerts configurations (both Budgets and Cost Alerts) and describes in plain english that I should receive an email when X happens, Y happens, etc. in a single pane of glass. It would be great to set expectations and avoid misconfigurations of customer alerts
6 votes -
Export List of Cost Anomalies
Customer would like to be able to easily export a list of all Cost Anomalies. Right now the only way to get a $$ total of them is to add them up manually.
6 votes -
Support Cloud Carbon Footprint Reporting
New legal requirements mean more companies need to report on the carbon footprint of their cloud usage. AWS' own tool is often incorrect, and Azure's is difficult to use plus it requires customers to go into PowerBI. Ideally this would be something Navigator could support in our own reporting view.
6 votes -
2 Datasets in the same graph, 2 different scales
Hi Team, when using a graphical display mode, would it be possible to use 2 different scales? For example, when displaying "Usage" metrics, 2 SKUs might have massive swings in quantity (think amount of GB-Mo for TimedStorage SKU and amount of Tier2 Requests for an S3 bucket). This creates graphs that are difficult to interpret if you want to analyse 2 SKUs at the same time. Other data viz platforms solve this by adopting 2 different scales (one referenced on the right side of the graph, the other on the left side of the graph). Would it be possible for…
5 votes -
RI Fee - Amortized Cost Reporting - Daily Breakdown
Hello Team,
The customer would like to see their RI Fees broken down through the days of the month. Currently, RI Fee only shows up at the beginning of the month, or on the days where additional reservations happened, however, daily breakdown of those is not available.
To monitor amortized cost, the customer needs to see quickly how the RI Fee looks like/ day.
Kind Regards,
5 votes -
Ingest AWS email notifications and AWS Personal Health Dashboard events to the Cloud Incidents
Be able to ingest AWS Health events from the Master Payer Account and linked AWS accounts and show them in the Cloud Incident panel.
If possible, be able to read each customer's MPA email to extract any notifications we might come up with. eg: Abuse reports, Automated alerts sent via email
5 votes -
Option to remove overdue invoices banner
When a customer has overdue invoices, Navigator shows a top banner with a warning to all signed-in users: "Overdue and outstanding invoices - We are unable to renew your Cloud subscription. Please pay overdue invoices or you may not be able to use these services."
A customer that has that banner while working with DoiT's teams to resolve the payment issue (transfers applied incorrectly to invoices, nothing overdue) suggested that the banner shouldn't be shown to all users or should be made configurable as it raises unnecessary repeated questions for them internally.
5 votes
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