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DoiT Cloud Intelligence

Welcome to the DoiT Cloud Intelligence Customer Feedback Portal.

Please help us improve our product by providing feedback or ideas for new features.  Your input helps us improve our offerings and we pride ourselves on responding and reacting to ideas across our customer base.  When leaving an idea, please be as specific as possible about the problem you are encountering and what your ideal solution looks like.  

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58 results found

  1. I want to schedule a Workshop with CREs, included with my DCI subscription, I should not have to go through the headache of a long contract process to get started.

    When I go to Request a Workshop, I should be presented with Terms and Conditions so that we agree to the necessary customer, delivery and timeline expectations and acknowledge them.

    Once I have agreed to the Workshop terms and conditions, my request should go directly to a CRE, not my account manager.

    20 votes

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    In Progress  ·  1 comment  ·  Other  ·  Admin →
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  2. To help us with our internal accounting and payment processes, we kindly ask that all invoices clearly state the period covered by the billed services. This applies to invoices related to AWS Marketplace where there can be upfront payments for longer time periods (more than a month).
    For example if we pay a service upfront every quarter via AWS Marketplace, then we need to see the relevant period covered on the invoice, to properly accrue for the service. See image attached for example. Even though the invoice is for April, the payment relates to a service that covers from April…

    14 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  3. We have the ability for DoiT to assume roles of users in an Organization.

    A customer wants to be able to assume the roles of users, so they can see what their user is seeing.

    Cloudhealth is able to do this.

    10 votes

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  4. Integrating data from EKS agents into Cloud Diagrams. This enhancement would enable us to display private EKS clusters that are not visible through standard AWS APIs, and allow us to show performance, health, and configuration data directly within the diagram view.

    Benefits:
    * Improved visibility into private and internal EKS clusters, which are currently not represented in diagrams
    * Real-time performance metrics (CPU, memory, pod utilization, etc.) can help platform teams identify issues more quickly
    * Health status indicators for clusters, nodes, and workloads directly in the diagram improve troubleshooting and monitoring workflows
    * Enhanced context for security and cost…

    12 votes

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  5. Enable integration with AWS CloudTrail to fetch near real-time infrastructure change logs. Additionally, by linking each change event to the specific IAM role or user that made the modification, teams gain clearer accountability and traceability.

    User Benefit:
    * Gain near real-time visibility into infrastructure changes
    * Enhance team accountability by identifying which IAM role/user made each change
    * Keep precise audit log that's easy to read and won't miss small transient changes. This will help with compliance and internal governance for enterprise customers

    6 votes

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  6. Ability to embed Cloud Diagrams as a widget within relevant features like CloudFlow, Anomalies and Insights. This would allow customers to visualize infrastructure contextually without switching screens or losing focus on the task at hand.

    The widget should support filtering to only show relevant parts of the diagram, such as affected resources in an anomaly, or impacted resources in CloudFlow, helping users quickly understand the context, relationships, and impact.

    This functionality will improve user experience by:
    * Enhancing cross-feature integration and context sharing
    * Reducing cognitive load during troubleshooting or investigations
    * Improving collaboration and visibility by providing infrastructure context…

    7 votes

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  7. Currently, the Cost Anomaly feature is designed to capture spikes in spend but does not monitor for dips. Similarly, the Alerts feature works on defined thresholds, which is more suitable for catching increases than decreases.

    It would be valuable to have a feature that can detect sudden drops in cost as well, since unexpected decreases can also indicate issues such as:

    Disabled services or resources that should be running

    Failures in data pipelines or workloads

    Gaps in logging/monitoring or data ingestion

    Sudden deletion in data

    Adding anomaly detection for dips would provide a more complete view of cost changes and…

    2 votes

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  8. Is there a way to look at creating a mechanism where sales can make bulk account ownership changes?

    We are currently dependent on scripts to make changes and there are times the urgency doesn't match the availability of engineers.

    Can we either:
    Get access to run the script
    Develop a function in the console that allows us to bulk update
    Allow us to assign account ownership in SFDC and replicate to the console via integrations

    2 votes

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  9. Hi, Can you create a GCP committed usage discount expiry report?

    21 votes

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    Planned  ·  1 comment  ·  Budgets & Alerts  ·  Admin →
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  10. Description:
    Users would like the ability to view aggregated cost data for resource groups in Cloud Diagrams, not just individual resources. For example, clicking on an ECS cluster should display the total grouped cost of all its sub-resources.

    Use Case:
    This would help teams quickly assess the total cost impact of a service or component (like an ECS cluster or auto-scaling group) without manually summing individual resource costs.

    Requested By:
    Flavio Alberti (THRON)

    Impact:
    Improves financial visibility and supports more accurate cost analysis directly from the diagram view.

    4 votes

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  11. The customer—specifically the person responsible for FinOps—would like the ability to compare specific time periods while excluding everything in between. For example, they want to compare June 2024 vs. June 2025, or Q2 2024 vs. Q2 2025, without including the months in between.

    This is similar to the “this period vs. last month” view we currently offer, but they’re looking for a customizable comparison between non-consecutive timeframes—essentially, a way to isolate and break down specific months or quarters year over year.

    MoM, QoQ, or YoY

    4 votes

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  12. Please publish a full Swagger/OpenAPI spec for your API so we can generate type-safe clients in a language of our choice. This makes the time to value much quicker with the API.

    1 vote

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    Planned  ·  0 comments  ·  APIs  ·  Admin →
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  13. Allow for invoices to have "Invoice period" column which you can sort by. When you reissue an invoice that information does not exist or gets lost. All invoices should have (mandatory, by law) an explicit period listed for which the invoice is charged.

    1 vote

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  14. Add a button next to invoice to more easily raise an issue around that invoice.

    Should help with speeding up payments.

    1 vote

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  15. 1 vote

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    • Get a daily/weekly email with a combined summary of changes since the prior week

    • Use the DoIt API to get a list of changes/history that is currently displayed in the UI

    • Get notifications of changes, such as a slack webhook that fires any time a new snapshot/change is created

    1 vote

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  16. Is there any chance if we can test on the GCP Marketplace if we can offer DoiT's DCI offering as an all upfront payment?

    A customer would be very keen to do this and we have the contractual mechanism on this side.

    Some Google teams have suggested it wouldn't be possible but Sebastian based on what he could see, seemed to think it would be possible

    Per House BP:
    Assuming all upfront means annual payment, I see that it is possible to create a private offer for such. However our backend doesn't support annual, so some refinement and development would…

    1 vote

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    Due to previously planned work for the remainder of the year and into January, this work is slated for Q1 / early Q2 of 2026.

  17. There is a request to add an estimated 'bill without DoiT' directly into the Invoice Explainer. Currently, customers struggle to see the value we provide because they can only view the AWS bill to DoiT and the DoiT bill to them. We also need to know how many are using the console reporting to see their savings. This lack of transparency on the invoice creates confusion, particularly around renewals, leading to the impression of overpayment and potentially jeopardizing customer trust. By including a 'bill without DoiT' comparison, we can clearly demonstrate the savings and prevent this recurring issue, ultimately improving…

    2 votes

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  18. There are cases when customers need to jump to previous months in their Budgets dashboard so they can check the percentage or any other data related to their budget. At the moment, only current month is shown on the dashboard. Please allow for an option to easily jump to previous months for quick inspection.

    1 vote

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  19. Bigquery Lens should have reports going back more than 30 days. I believe at least 3 months would be sufficient to see usage changes and activity.

    1 vote

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